I have BiaB 2018 Ultra Pack and purchased the Xtra Pack 5 back in August when it was on sale and already have the extra packs that were described as mandatory for the new styles.
I am finding that I get the stick count and then silence followed by dialogue boxes stating the the required Real Tracks are missing.
Sadly this problem is now happening with styles that I have used in the past and I'm wondering if there was a corruption on the installation of the Xtra Pack.
Anyone else had this problem or does tech support have any ideas as to what may be wrong.
(2) Help > What AddOns Do I have, and check for unexpected missing Styles
(3) Log On to your PG Music account, re-download the items and reinstall over the existing system.
Quote:
...followed by dialogue boxes stating the the required Real Tracks are missing
Can you advise some of the Real Track names that are missing?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
2. on the lower left side of the Realtrack picker window, there's an option to "Show Realtracks that are N/A" -- select this option
3. Click on the heading of the display column labeled "N/A" and this will sort the Realtracks so that the N/A are located at the top or bottom of the list (depending on if you clicked once or twice) -- you might need to scroll through the list to the top or the bottom.
4. In the column labeled "Set" have a look to see which Realtrack set numbers have not been installed.
5. If you need to expand the column to see the full set number, place the mouse cursor over the left edge of the column in the heading row and click and drag the mouse to the right.
Thanks for the replies, sorry about being late in acknowledging this, things have been hectic here and until I revisited the project in question I had completely forgotten that I had asked for help.
I'll have a look using the suggestions above and come back with the results.
These have not been found, I still have to do some digging to see if these are supposed to be included in what I have purchased before going the whole 9 yards with re-install.
You're supposed to have all those Style and Soloist sets.
I see what happened, at least partially.
You had a 2018 Pro, then bought an UltraPAK as a download, but when you installed the UltraPAK, I think you only installed the RealTracks, and didn't download and run your new Band-in-a-Box installer (likely because you already had 2018 installed). The Band-in-a-Box installer that came with the UltraPAK came with all those MIDI Soloists and Styles that weren't in the Pro.
This doesn't quite explain why you'd be getting messages about RealTracks missing though, as your last post indicates you're only missing one set.
Currently downloading all files from my account again and so far have reinstalled the BiaB package and the basics that come with it.
Some time this century all the rest of the packages will download and install via the Download/Installer tool ( hopefully by the time I wake up in the morning )
If this fixes the problem I will uninstall and reinstall on my laptop as well
That should take care of it, but please let us know if it doesn't!
Cheers Kent PG Music
Will do, I've done the base installation and plus the optional packs I purchased and it has just finished downloading all packages via the download manager and re-installation is underway.
Download was frustratingly slow because Netflix had killed my download cap for the months so I got a bit above dialup speeds ( 1.8M )
Once complete I'll run the cleanup routine and check the packages
Those two packages have always been a separate purchase (I imagine for licensing reasons).
I remember receiving set 14 and 15 (the Jeff Lorber soloists) as an add-on, but don't recall ever seeing 12 and 13 available other than a separate purchase (which I did many many years ago).
They are both MIDI-based styles, so no Realtracks there. But they are still available for purchase, if you want them. Check out +++ this page +++.
John
Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA
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202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.
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MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
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