Hey Ovation,

We did not have any oddities with your files on our end, as previously mentioned I hoped that factory settings would have absolved the issue.

By default, there will be the option to select an ASIO driver. Do you have an Audio Interface with it's own ASIO drivers, or do you use a generic ASIO driver like ASIO4All?

It may not do much, but you can always try a different Driver. As Noel pointed out, WAS was not available in 2017, so an ASIO driver may be the best way to try if you have one setup.

Interesting that others also can play these files, so I doubt it is the song itself.

At this point, I would vouch for a reinstall as well. You do not need to reinstall your RealTracks or RealDrums. You can back these files up outside the bb folder, and once you have deleted the bb folder and reinstalled, place the contents back into their respective folders.

Please let us know if the issue persists.

C-sharp when you cross the street… or you’re going to B-flat.

Mikke - PG Music