Answer: Don't be discouraged. This can be resolved.

You mentioned that BiaB is running from J drive. Presumably this is the hard disk drive supplied by PGM? Yes?

Please tell us about any other actions that you might have taken, such as transferring the program to another location, or manually browsing through directory structures.

- Use Windows Explorer to navigate the J Drive.
- Double check that there is no folder at the top level named bb ?
- Perhaps the bb folder has been inadvertently moved to another location.
- From the top level directory, enter the search string bb to see if Windows can locate the folder elsewhere on the drive. (see 5th image - ignore the fact that there are multiple folders in the image. This is a test environment for helping others)

- You are looking for a name of bb with a type of File folder. It should be in the top level of J: but maybe it's been moved?

- If it's in a sub-directory of J: move it to the top directory of J:

If it is available, open that folder and search for a file named bbw.exe (see 2nd image)
You may not see the '.exe' extension depending on your Windows settings, but it will show as an Application
Your application might also appear different depending on your Windows View settings (see 3rd image)
If that file is there, right-click on it and select Run as Administrator (see 4th image).

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2018-11-10_03-49-13.jpg (15.44 KB, 113 downloads)
2018-11-10_04-00-13.jpg (24.62 KB, 100 downloads)

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