Hi VideoTrack,

Thank you for your detailed suggestions and screenshots. I appreciate the time you spent with it all.

I continued to have error messages, and difficulty finding some of the files. I called tech support, twice and worked with the techs. In the end, after other error messages and problems, they are sending a replacement drive.

PGMusic's tech support and customer service have been excellent.

You have been as well. Thanks for helping and I'll be back in the forum soon.
Joel smile