Originally Posted By: VideoTrack
The level of service from PG Music continues to be excellent. Despite your current issues, you can be assured that you're in good hands all the way.


Thanks VideoTrack, and Noel for your help and especially your reassurance. I've used computers for years and am familiar with that unsettling, nervous feeling when things don't work. The feelings are worse when it's a new purchase.

I hope that the new drive will solve these problems. A brand-new product should work. I'm certainly glad that PGMusic backs up their products.

I'll keep consulting you guys, and tech support when needed, moving forward. Your guys are wonderful.

Cheers,
Joel