I agree with the OP. Not only the VST, the main program is, obviously, not ready for release, it's still work in progress, not a polished and finished product. I will wait a couple of weeks, and after that, I will consider asking for a refund.
Completely agree... I am so disappointed!
An update is in the works (very soon-to-be-released according to the chat line), but these are major hurdles they have to overcome.
There is no way this was properly beta'd. Another example of the Marketing out-running the Engineering dept.