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Joined: Nov 2005
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This is the forum discussion I REALLY wish anyone from PG Music would contribute to and provide a response. It would be really interesting to know what they think about that, absolutely.
Latest BIAB version, latest build.
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Band-in-a-Box Wishlist
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Joined: Jun 2005
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Yet another forum? Few bother to read the forum FAQ's now. It wouldn't help a thing. I got continually slammed for pointing out posts in incorrect forums, so I finally gave up.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Band-in-a-Box Wishlist
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Joined: Nov 2005
Posts: 1,598
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It would help to fix bugs, which is why this kind of forums (pretty common in modern software) exist. A detailed report in a way that others can reproduce the problem is the best way of confirming if the issue is a genuine bug that needs to be fixed or if it's just user error, and is also a great help for developers: https://forum.cockos.com/showthread.php?t=36653Finally, the list of known problems derivated from such a forum would be really useful for a lot of forum members, specially for those dedicated to help others.
Latest BIAB version, latest build.
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Band-in-a-Box Wishlist
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Joined: Jun 2012
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I see that Reaper has had a thorough bug-reporting feature since 2009. No wonder users advise of how robust Reaper is.
I am sure that many genuine issues are missed by PGM because there is no consolidated way of reporting such issues.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box Wishlist
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Joined: Jan 2015
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I see that Reaper has had a thorough bug-reporting feature since 2009. No wonder users advise of how robust Reaper is.
I am sure that many genuine issues are missed by PGM because there is no consolidated way of reporting such issues.
I found this thread whilst trying to find out how and where to report bugs. 'Nuff said, I think. Quite a few companies are nervous of bug reporting in a public place, partly because they feel it might make them look bad and partly because they fear a deluge. In practice I think such a reporting structure does give a consolidated means to identify and report, which helps to root out the real bugs from what my wife describes as a PICNIC, "problem in chair, not in computer", though the fields can be reversed :-). It gives a place for people to search for what they think is a bug and see whether it's known, is a picnic, needs more information, has a workaround, or whatever. The OpenSource community often does this very well, at least once a package reaches critical mass, think Ardour, Hydrogen, GIMP, LibreOffice, esoteric packages like Micromanager and of course Linux and the BSD derivatives themselves. Proprietery softwares also often do. Reaper is a good example, and the tie-in between Ardour and Harrison is another. I've been an electronics professional since 1968 and a software professional since about 1970, so I know how hard it can sometimes be to fix a problem. Almost always, the hardest part of fixing a problem is in being able to reproduce it reliably. There must be hundreds of thousands of BIAB users and some of those will put in some time to finding that "reproduce reliably".
Last edited by Gordon Scott; 07/29/20 06:23 AM.
Jazz relative beginner, starting at a much older age than was helpful.
AVL:MXE Linux; Windows 11
BIAB2026 Audiophile, a bunch of other software.
Kawai MP6, Ui24R, Focusrite Saffire Pro40 and Scarletts
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Band-in-a-Box Wishlist
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Gordon, my background has some similarity to yours.
What some folks are suggesting is often handled in beta testing that they don’t see.
I don’t usually post potential bugs in the open forum; I do it in the beta testing forum where a smaller group of like-minded folks will educate me or confirm my suspicion. PG Music staff does interact with us there. Things do get fixed, often with the next build. When the company disagrees with a suggestion, you often (but not always) learn why.
There is no indexed curated bug list that users can see, and I think it could be appropriate and helpful there, but I have to say, we manage pretty well.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Thanks for your comments Gordon, which you have clearly articulated.
I do agree with you (and Matt) that issues can too often be perceived by users as a 'bug' when in fact they can be either a misunderstanding of how to use the software (picnic), or a feature that isn't even implemented viz: "I couldn't get the program to do this or that, so you need to fix this bug".
I have no way of absolutely knowing if all reported issues are received, but presumably (hopefully) the majority of them are.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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It's clear that many are.
One of the things that happens with bugs and similar, is that after a while people just learn to avoid them by working around them, then they only show up rarely. I've clearly hit a number in my short steep learning curve, but it's hard sometimes to be sure what's really a bug and what isn't.
Jazz relative beginner, starting at a much older age than was helpful.
AVL:MXE Linux; Windows 11
BIAB2026 Audiophile, a bunch of other software.
Kawai MP6, Ui24R, Focusrite Saffire Pro40 and Scarletts
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Band-in-a-Box Wishlist
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+1Reaper has it down pat, but here you get attacked, and so many leave, it a shame that it ends up this way with many of us. I have left many times but then seemed to get back in the ring to take another swing and now I'm too worn out, defeated and depleted these days as a decade at it takes it's toll. If there is a flow and communication it's good, but things can drag out for years, simple industry standard things and cause stress and frustration :(: Bye bye, BIAB Hi, I haven't used the program for a long time, tired of sooooooooo much frustration with so many bugs. Ten minutes ago I tried it again just to try to play along with some jazz standards, no advanced features, nothing fancy, just loading a file and press play, right? Well, after clicking on the song picker, I clicked on a couple of songs, with the message "File not found". Then I clicked on the "rebuild" button and, you know what? Program crash  That's too much. Program uninstalled. Thanks to everyone here. Bye bye 
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Band-in-a-Box Wishlist
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Joined: Mar 2018
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+1
Bug reporting (public!) forum so that more people with different setups could comment.
P.S. Just an opinion. I rather have 1-2 BIG yearly "features" (bar to bar regen/ more mixer tracks etc.) and compensate the other 45+ for working on stability / bug issues.
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Ask sales and support questions about Band-in-a-Box using natural language.
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Update to Build 10 of RealBand® 2026 for Windows®!
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Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
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