I support a common location to report and include follow-up actions for issues identification and resolution. Currently, issues are lodged in many disparate places. Tracking must be difficult.
+1
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
I support a common location to report and include follow-up actions for issues identification and resolution. Currently, issues are lodged in many disparate places. Tracking must be difficult.
+1
A BIG +1
Back in my day the only time we started panic buying was when the bartender shouted "last call"!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
I have seen on some software boards a separate "bug" reporting section where developer(s) update specific bug cases when they are solved / repaired. Sort of a timeline, not sporadic. VideoTrack is right on target.
It has to be moderated, but it would have to be, by definition. The main reason is that there will be posts that are not bugs, but user error or just lack of knowledge. These posts can be relocated by the moderator to the 'normal' appropriate forum, where we can assist.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
A good clarification Matt. Yes, moderation would be required, but this would be significantly better that the current method, or should I say 'non-method'.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Right. It would have to be up to PG Music to determine what is a bug, what is an intended feature even if a user disagrees (I’ve had one of those), and what just requires education.
The key to this working would be the company’s willingness to acknowledge the report and share the determination. It would be quite an undertaking. Indexing is needed so we can look up to see if something has already been reported.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
The idea or concept is good but I think it wold be almost impossible to implement without complaint. From PG Music's standpoint who manages or moderates the sub-forum? How many work hours per week are needed or should be dedicated to maintaining the sub-forum? If the sub-forum is managed by programmers that takes away from their programming time. If the sub forum is not managed by programmers how does the sub forum manager separate the wheat from the chaff? How does a non programmer know what's easy to do versus what needs to be done? Who sets priorities? Who updates the sub forum posts? Does PG Music set up a weekly meeting to manage the sub forum; that's more work hours lost. All that stuff takes time.
On the other hand will a sub forum make any of us (users) feel differently? Will we gain a better idea of what work is being done? Will a bug sub forum reduce the frustration of pet deficiencies not being fixed in what we consider a timely manner?
The issue I have is some of us work, or have worked, in a software or programming workplace and we have a mental image based on our work experience(s) how the bug identification and bug fix process should work. However we have absolutely no idea how our mental image matches the day-to-day programming work experience at PG Music. We are on the outside and can not even glimpse that workplace experience.
Having said that the overall work experience must be pretty gratifying since PG Music has more than its fair share of long term employees.
I think our issue as users is we'd like to see less new features, for existing features to reach their full potential and for known deficiencies to be resolved. A bug sub forum won't get our desires any closer to a resolution.
In conclusion I will say this, this isn't the first time a bug sub forum suggestion has been made. If a bug sub forum fits within PG Music's work experience it will happen, if not it will never happen. From the outside world the PG Music world advances at its own pace.
I don't support the suggestion because the suggestion has been previously made. If I didn't support the idea then I should have.
In addition I would like to see the option at any time to add to the message title something like the following: 1-solved-user error 2-solved through a workaround 3-bug-verified
This way the monitors would first look at the bug-verified messages then if time permits look at the workarounds to see if an improvement could be made.
Back in my day the only time we started panic buying was when the bartender shouted "last call"!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
In addition I would like to see the option at any time to add to the message title something like the following: 1-solved-user error 2-solved through a workaround 3-bug-verified
This way the monitors would first look at the bug-verified messages then if time permits look at the workarounds to see if an improvement could be made.
+1, this would be really helpful. After a few days you can't edit the first post anymore, for example, I couldn't add "SOLVED" to the title here:
In addition I would like to see the option at any time to add to the message title something like the following: 1-solved-user error 2-solved through a workaround 3-bug-verified
This way the monitors would first look at the bug-verified messages then if time permits look at the workarounds to see if an improvement could be made.
Yes, another great idea and clarification.
+1
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
P.S. What is in the bag that distant penguin is holding? Jar of horseradish, or it is simply a a bag with bugs?
It's actually a picnic basket. You see the penguin with the hamper is the wifey penguin, who was hoping to have a nice romantic picnic with her hubby, and is now extremely annoyed, and not a little baffled, that said hubby would rather be crashing some cymbals on a polar bear.
Band-in-a-Box 2024. Custom Build Desktop PC W/ Windows 10 Home 64-bit. CPU: Intel Core i5-9600k @ 3.7GHz (6 core x 6 threads) RAM: 16GB DDR4. Storage 238GB SSD + 2.7 TB HDD. GPU: ZOTAC NVIDIA GeForce GTX 1050 Ti 4GB
Cerio, as an aside, the forum software used to cut off editing after one day. I suggested that they increase the time we can edit the original post title to add *SOLVED* or FIXED - or some such, and they did it! I know it’s a few days now, not sure how far out, and that helps.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Cerio, as an aside, the forum software used to cut off editing after one day. I suggested that they increase the time we can edit the original post title to add *SOLVED* or FIXED - or some such, and they did it! I know it’s a few days now, not sure how far out, and that helps.
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