Hi Peter,

Thanks for your response. A lot of good stuff comes with the product and things can go wrong ofcourse.
But on this specific topic I'm disappointed by your answer. I can show you why.

I have seen what happened with update 607, that the styles above that were listed as part of the realtrack set's are now set to be listed as part of the bonuspak. And that is not a proper solution, this is going in the wrong direction for the sake of all customers.

I can show you what is being advertised from your own advertising videos of what a customer can expect when purchasing those Realtrack Set's that are also included in the bigger PAK's as advertised:

"Purchase all 328 RealTracks Sets with over 2,700 RealTracks (2,900+ hours of studio musician audio recordings) in the Band-in-a-Box® 2019 UltraPAK, UltraPAK+, or Audiophile Edition."

The advertising video's of realtrack set's speak for themselves. The slides in the video tell exactly what's included in the SET 320-328 , the styles with realtracks and their specific realtracknumbers (corresponding with my opening post); no way to deny this. It's advertised and customers buy the set's or buy all sets in the ultrapak (upgrade).
The styles were provided but the mentioned realtracks have not come with the installation of the Realtrack SETs 320-328. So I ask again, can you please undo 607 update regarding this and provide what is being advertised?

https://www.pgmusic.com/bbwin.realtracks.country.htm
https://www.youtube.com/watch?time_continue=248&v=VRoJdDzqI7s

example: where the track is mentioned "from the realtrack set 322": [img]https://imgur.com/a/Ak9ePN5[/img]

At the moment with your given answer I consider it falsely advertised (and still is) as such for not willing to provide the realtracks as advertised. The customer should be able to rely on those videos.

A chique solution is to provide what is being advertised, aka a normal business practice.

Can you please fix 607 update regarding this and provide what is being advertised? styles in OP and corresponding realtracks.


P.S.
ONLY regarding the style _Jutai ; the drumrealtrack is provided! foldername must be renamed and 2 filenames to make it work. "RD" must be written as "Rid"