I'm sorry you're having trouble. I'm speculating that you did install BIAB 2019, or the VST Plugin wouldn't have loaded. Yet it seems you are loading 2018. Can you tell us how you load BIAB? Desktop icon, Taskbar Shortcut, Windows app listing in the Start button, or how?

FYI, the existing BIAB shortcut on the Taskbar loads the 32-bit version of BIAB 2019.

If you right-click on a desktop icon and select Properties, make sure it goes to /BB/bbw64.exe if you want to run the 64-bit version of BIAB 2019. And if you have updated to any of the most recent builds, 610 is the latest at the moment, it will ask if you want desktop icons.

Finally, tell us what steps you took in the install. Are you running BIAB from the supplied USB drive or did you load it onto an existing BIAB installation on an internal hard drive?Yes, I know these questions are annoying, but we'll get it figured out. If nothing else, the Chat for Support should reopen on Monday (and I see they are there right now).


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.