Hello everyone,

I've been continually trying to find a solution to the Steinberg ASIO USB driver issue, but so far am still unsuccessful.

For those who may be curious...

1. I never was able to reach PG Music Technical Support on Dec 27th. I called during their regular business hours, but the phone rang at least 10 times before I got a recording saying to call during regular business hours! ?? Then it disconnected me. I did not call back, yet.

2. I've sent 3 or 4 emails both to Support and to Sales and have not received any response from any of them (I suspect in this case that my emails may not be getting through, since I haven't gotten the usual auto-response emails from PG Music).

3. There was no Steinberg "Low Latency Driver" with my UR22, nor is there one mentioned on their website, that I can find. I did see a reference to it on another forum where the person said he had to remove it to cure a problem. Didn't read much further than that, though.

4. I only use the ASIO driver for one audio program at a time. It works fine with Reaper, Cakewalk, AIR Ignite, and previous versions of BIAB.

5. Some of you have commented on my elderly laptop as possibly being the culprit... I tend to agree. So today I purchased a new computer with an 8 core, 16 Gig RAM, 3.xx GHZ processor MOBO, and a 1 TB drive. I have not installed BIAB 2019 yet as I am putting some of my other stuff on there first.

Do you think I should try to contact PG Music again before re-installing BIAB 2019 so that they can note that this re-installation is to "hopefully" cure a problem and should not affect my activations? Just wondering.

I'll let everyone know what I find when I get it all installed again. I certainly hope a new, fairly fast computer will solve the problem! If not, then I guess the next thing will be to use an audio interface other than Steinberg.

Thanks,

Jim

BIAB 2020 with Reaper 6, on an AMD 8 core CPU, 16GB RAM, 240 GB SSD and 1 TB HD. Retired and trying to make some serious music, before Arthur Ritis spoils the fun.