In the video you posted originally, I noticed that the title bar of the RealTracks Picker showed that it was looking in C:\bb\RealTracks. It sounds like you were expecting it to be looking in H:\bb\RealTracks since that's where you installed the 2019 material.

I would say that either you were running Band-in-a-Box from C:\bb and had not set a custom folder location, or you were running Band-in-a-Box from H:\bb and a custom folder location was unintentionally set to C:\bb\RealTracks - either way, check the RealTracks Preferences dialog (click Prefs button in RealTracks Picker) and make sure that it is what you expect.


Andrew
PG Music Inc.