I'm using an IK Multimedia USB product... it worked perfectly fine until I upgraded 2018 to 2019 (64-bit). When BB opens I get the error message "unable to open stream... error -9997" It allows me to select the item in the audio drivers, but I get that message the USB device will be silent, etc. I did the update to no avail. I called dozens of times... never any answer... no emails are being answered. Anyone figure this out yet? By the way, the 32-bit version works just fine... it's the 64-bit that's having a problem... and I do have a 64-bit computer.
Last edited by BDJ; 01/04/19 10:45 AM.