Please could anyone offer a little advice to a 74 year old? I raised a Ticket on 31/12/2018 which has yet to receive a response. I followed this with another attempt last Friday. I do understand that this period is likely to be one of the busy times, but what else can I do please?
I should be able to view the Ticket and any updates here:
https://asknet.support-asknet.com/support/tickets/XXXXXXXbut seem unable to find the correct username/password so to do.
Any help/pointers with this would be most gratefully received. Perhaps it's me, I am a raw bwdinner

but....
Regards,
Dr T Maurice Murphy.