Please could anyone offer a little advice to a 74 year old? I raised a Ticket on 31/12/2018 which has yet to receive a response. I followed this with another attempt last Friday. I do understand that this period is likely to be one of the busy times, but what else can I do please?

I should be able to view the Ticket and any updates here:

https://asknet.support-asknet.com/support/tickets/XXXXXXX

but seem unable to find the correct username/password so to do.

Any help/pointers with this would be most gratefully received. Perhaps it's me, I am a raw bwdinner smile but....

Regards,

Dr T Maurice Murphy.