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Band-in-a-Box for Windows
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Joined: Jul 2012
Posts: 803
Expert
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OP
Expert
Joined: Jul 2012
Posts: 803 |
First thing that comes to mind; are you changing which physical port it is plugged into sometimes? The operating system may remember this external drive as being plugged in to one certain slot, and changing this may cause the issue. Usually whenever I have drive recognition issues (not just with BiaB) it's because I've moved things around. If it's a drive 'power' problem, that's another possibility. Does the drive appear to turn on? Any indication of activity from the drive when this happens? Does it make any noise at all, or lights, or bells or sirens? When it does fail, take a second to see if the drive itself is alive. Then we can move on to connection and OS possibilities. If you have 2 backups copies, you are likely fine there. Plus in your PGMusic account you should have links to re-download everything you need anyway.  To answer each question; I am trying to remember what I did when it first occurred in the back port. I think the first thing I did was unplug it and plug it in a different computer and it found it. Next just after doing that I plugged it back in the same computer and it found it. So after that each time it happened again I just unplugged it and plugged it back in and it found it. Eventually I decided to unplug it and plug it in the front port to save me work. It found it. Of course if I unplugged it and it was visible I used the utility to shut it down before I unplugged it but if it was not recognized I just unplugged it. As mentioned above it does it about the same amount in the front port as the back port. To finish that question I never change the port unless it does not recognize it. I do not remember if I checked the drive before I unplugged it each time. I do not think so. I will have to remember to check that from now on if Win7 can not find the drive. Since I started unplugging it when not in use I have had to plug it in each time I want to use it. Only once has it not recognized it when I plugged it in while the machine is already on (tonight actually). So tonight BIAB actually locked up and I thought maybe it was because the drive became unrecognizable during operation. I could not kill BIAB with the task manager so I shut the machine down. At the moment it is recognizing it but I decided to plug it into the 2nd port on the front. Thanks for letting me know about this " Plus in your PGMusic account you should have links to re-download everything" Where is my account...lol. I am looking right now to see if I have a log in...lol. All I ever log into is the forum :-) Found it. it worked. Amazing...lol. Thanks Rharv :-)
Last edited by bowlesj; 01/21/19 03:26 PM.
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Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
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Happy New Year!
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Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
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