Here's the deal, and I hope that maybe I'm not misreading... When Biab, or anybody for that matter, sends something on a hard drive, it's merely a convenience for storage space, as opposed to sending out 20 DVDs of stuff... You get the hard drive.. You use it to install the program on the hard drives that you are using for your programs presently, from the hard drive you got from pgmusic... Once you install the program, you put the hard drive away that you got from pgmusic... that's the equivalent of in the past receiving 20 dvd's... Do not use the hard drive as another hard drive to use wiht your programs...
My experience with the hard drive has been very good... I received it, I installed the new program, there were some, files that I realized I hadn't copied over so I took it out of it's leather pouch again, and afterwards, it's been sitting in a drawer now...
However, as another suggestion, because I had this problem and it had nothing to do with the hard drive, after you install the new 2010, download the upgrades cause they're going to fix some bugs that are with the program right out of the box... But this is not unusual with any new release so it's par for the course...