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#523495 02/09/19 06:05 AM
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Day before yesterday BIAB (2012,Win 10) was working just fine. Yesterday, it wouldn't load and still won't today. Can't figure out why as nothing on the system has changed. I hit the desktop icon and it quickly shows up on the task bar but never loads. I also tried going in and clicking the '.exe' file with the same results. Task manager shows that it's active but it just won't run. I can select a song file with the same result - it just won't bring up the program and play it. Any suggestions or do I need to go ahead and do a re-install?

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Would not suggest a re-install just yet. A few questions to help us understand your situation:

You said version 2012 right? That's a bit long in the tooth for most here. But, are you up to date with all updates for that year?

Have you tried "return to Factory setting"?

Are you running as an "Admin"?

Did your computer do a Win 10 update?

Have you checked your processor speed? Did Win 10 set it back to 5-10%?

What audio interface and drivers are you using?

What is your default synth?

This will help us Users get on the same page as you.

Jeff


Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2024, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Originally Posted By: MountainSide
Would not suggest a re-install just yet. A few questions to help us understand your situation:

You said version 2012 right? That's a bit long in the tooth for most here. But, are you up to date with all updates for that year? Have no idea but if they're automatic - yes

Have you tried "return to Factory setting"? Don't you have to have the program up and running to do this?

Are you running as an "Admin"? As far as I know - nothing has changed

Did your computer do a Win 10 update? Don't think so

Have you checked your processor speed? Did Win 10 set it back to 5-10%? Above my pay grade

What audio interface and drivers are you using? Whatever is in the program

What is your default synth? Whatever is in the program

Sorry, this is the best I can do

This will help us Users get on the same page as you.

Jeff

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The most up to date version of BIAB 2012 is version 357 available here:

https://www.pgmusic.com/support_windowsupdates.htm#357


To manually reset BIAB

In \bb\Preferences, rename the files 'intrface.bbw' and 'MySetup.DK' to intrface.old and MySetup.old.

Then try to start program.


Last edited by MountainSide; 02/09/19 07:29 AM.

Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2024, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Click on the icon to open it. Then hold down ALT key and hit tab. Is BIAB showing there?


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Skip, one thing that you need to do if you want to keep software like this running is to know the answers to the above questions from Jeff. Knowing about your setup I.e. synths, system updates, program updates are vital information. Especially if you want support.


Lenovo Win 10 16 gig ram, Mac mini with 16 gig of ram, BiaB 2022, Realband, Harrison Mixbus 32c version 9.1324, Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app, Komplete 49 key controller.
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Originally Posted By: MountainSide
The most up to date version of BIAB 2012 is version 357 available here:

https://www.pgmusic.com/support_windowsupdates.htm#357

I couldn't use that as mine is too old - I'll probably go ahead and upgrade


To manually reset BIAB

In \bb\Preferences, rename the files 'intrface.bbw' and 'MySetup.DK' to intrface.old and MySetup.old.

Then try to start program.



Changing those file names solved the problem - thanks!!

Last edited by Skip Ellis; 02/09/19 09:09 AM.
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Originally Posted By: RobH
Skip, one thing that you need to do if you want to keep software like this running is to know the answers to the above questions from Jeff. Knowing about your setup I.e. synths, system updates, program updates are vital information. Especially if you want support.


I know that, but couldn't get to the info because I couldn't get into the program

Build is 348 - old, I know
Synth is MS GS Wavetable

Last edited by Skip Ellis; 02/09/19 09:14 AM.
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Glad you got it working Skip !

Jeff


Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2024, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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