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Joined: May 2009
Posts: 867
PG Music Staff
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OP
PG Music Staff
Joined: May 2009
Posts: 867 |
179. Garbled/Stuttering playback or drop-outs on songs with RealTracks.
If you are experiencing drop-outs with RealTracks, it could be caused by running an older build of the program under certain conditions. So the first thing you will want to do is download the latest update patch from http://www.pgmusic.com/support_windowsupdates.htm.
Garbled or stuttering playback could be a system resource issue. You may be able to completely fix the problem by turning off accelerated RealTracks generation. This is done in the RealTracks Settings dialog (Control+click on the RealTracks toolbar button and uncheck "Speed up generation of RealTracks". If your playback is only "garbled" during the first few bars, that is an indication that this will fix it. The downside is that RealTracks will now take longer to generate, so you might instead troubleshoot the source of the problem:
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Close other programs running on your computer. Your computer loads a number of programs automatically when it boots up. One useful test you can do is to use the system configuration utility to do a selective startup. To do this, go to the Start menu and type msconfig in the search field (On Windows XP and earlier go to Start | Run). Choose Selective Startup, uncheck startup items, Apply, and reboot. Then run Band-in-a-Box® and see if it is any different.
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Some anti-virus programs are notorious for causing these types of problems. See if it improves if you disconnect your computer from the internet and disable your anti-virus software.
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Try changing processor scheduling to 'background services' (and other performance settings): Right-click on My Computer and select Properties, then click on the Advanced tab (or click 'Advanced System Settings' on Vista and higher).
- Click on the Settings button in the Performance section, and select 'Adjust for best performance'. Your operating system will not look as pretty, but will be faster.
- Try setting Processor Scheduling to 'Background services' rather than 'Programs'.
- You might get better sequencing if you set Memory Usage to 'System cache'.
The previous two items might be most noticeable if you have a specific problem you are trying to fix. If toggling those settings doesn't help anything, or makes matters worse, toggle them back. However, most people should get at least as good or better performance with 'Background services'.
Another thing that some people find helps is to click the [Change] button in the Virtual Memory section, and select 'Custom size' rather than 'System Managed Size'. System managed is the safest setting, so most people will probably want to leave it there. However if you do set it to Custom, try setting the Initial Size to the size of your RAM (for example 512 MB) and the Maximum size to twice the size of your RAM.
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Clean up and defragment your hard drive: Check your hard disk space by going to My Computer, right-clicking on your hard disk, and selecting Properties. If you are getting low on space (especially on your system driver), this can slow down your computer quite a bit. Delete files that you don't need, and temporary files. You can use the Disk Cleanup utility (Start | Programs | Accessories | System Tools | Disk Cleanup) to delete temporary files. Start the defragmenter by going to Start | Programs | Accessories | System Tools | Disk Defragmenter. This may take a long time if it hasn't been done recently, and you can't do anything else on your computer while the defragemter is running.
Alyssa - PG Music
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Joined: Dec 2018
Posts: 3
Newbie
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Newbie
Joined: Dec 2018
Posts: 3 |
This is my issue as well and this is all great info, however, the static noise is only happening on certain tracks. I purchase 2018 for windows in Oct and upgraded to 2019 in Feb. 2019. This static noise issue was happening with the 2018 version and the upgrade didn't fix it. I have a large hard drive with almost nothing on it, plenty of room, so it can't be a processor problem. Is this a problem with my version of BIAB? Why are only certain tracks affected?
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Joined: Jul 2000
Posts: 27,569
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Veteran
Joined: Jul 2000
Posts: 27,569 |
This is my issue as well and this is all great info, however, the static noise is only happening on certain tracks. I purchase 2018 for windows in Oct and upgraded to 2019 in Feb. 2019. This static noise issue was happening with the 2018 version and the upgrade didn't fix it. I have a large hard drive with almost nothing on it, plenty of room, so it can't be a processor problem. Is this a problem with my version of BIAB? Why are only certain tracks affected? I hope you posted this problem in the ‘main’ BIAB forum and got help. This forum is not busy. To answer about certain tracks, are they soloist tracks? Those are larger and require more computer resources than typical backing tracks.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Joined: Jul 2000
Posts: 27,569
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Joined: Jul 2000
Posts: 27,569 |
b>... 'Adjust for best performance'. Your operating system will not look as pretty, but will be faster.
I wonder if you could explain this further. What do you mean by ‘look as pretty’? This setting does seem to vary depending on what a particular program is doing and how it was designed, but this is only the second time I’ve seen a recommendation for changing this setting to favor background. The first was SONAR, and they said the same advice.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Joined: Mar 2018
Posts: 7,263
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Joined: Mar 2018
Posts: 7,263 |
Matt,
I think Alyssa means adjusting graphics to benefit performance and not quality. Sometimes that makes Gui a little edgy.
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I will add a few to the list:
*If you have a spinning drive, upgrade to SSD.
*Make sure your bios is up to date!
*Run a free Latency checker program Latencymon. If Latencymon has red bar(s), see which driver(s) produces highest latency in the system. Perhaps try reinstalling that driver.
*If you tried most things above and still have dropout issues, try switching to Airplane Mode (disables Wifi / bluetooth) Network drivers are notorious audio enemies.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
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