Hey Patrick,
At first glance, it looks as if you didn't set the print options correctly. If you click on the "Print" button in the notation window, you can set a whole range of options, including which staff you want to print, where the split point for the system should be etc. Have a look at this. It might be possible, that you haven't checkmarked "Chords" there?

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Biab/RB latest build, German Language Pak, Win 10/64 Pro, 1 TB SSD, 32 GB RAM. Notation SW Finale, StaffPad, SmartsScore – Playing Double Bass, Guitar, Piano