Stuart,

I would first contact PG Music support. I don't know what time zone you're in but PG Music is in the Pacific time zone or -8:00 GMT. Both chat and telephone support are available as I type this.


Jim Fogle - 2025 BiaB (Build 1128) RB (Build 5) - Ultra+ PAK
DAWs: Cakewalk Sonar - Standalone: Zoom MRS-8
Laptop: i3 Win 10, 8GB ram 500GB HDD
Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD
Music at: https://fogle622.wix.com/fogle622-audio-home