Okay, I'll take your questions and comments in the order y'all posted.

Matt: 1) The tech recommended that I reinstall BiaB, so I downloaded the Full install package and reinstalled everything. I asked him if the package included the latest patch and he said he thought it did. Turns out it didn't. I tried it out before I installed patch 628 and then after installing 628 and it didn't make a difference,

2) I'm still running Win7 and it did update recently -- like maybe a week or two ago?

3) No matter, I can put up with the inconvenience for now. If I decide that I really need to get serious, I can always export the BiaB MIDI files to Cakewalk and use the VSTs there.

Andrew: I haven't tried restoring to factory defaults -- unless reinstalling the program does. Nonetheless, I'll follow your recommendation and see if a reset to defaults does any good.

Jim: Yes, I tried getting things to work with several different song files before contacting PGM.