Jim i can appreciate the frustration, however you sent the product back, and still never gave detailed unformation of the problem. We can not see your system, but many of us have long histories of working with this stuff. I have had M-Audio products for 7 years now and had nothing but praise for it. Still i would have welcomed the opportunity to really help you get the device up and running but you have to help us help you. 45 minutes of waiting to get a product working you will literally spend years enjoying is not much to ask if you really want to do this.

If someone has DVD issues, and product issues, and download issues, the first thing we have to suspect is that you have Computer issues. So sending the product back and ordering something else might not work. Getting to the bottom of the issues would make more sense to most of us.

Anyway when you decide what equipment you want to use come on back, but we still won't be able to help if you do not give us something to work with. I have help dozens of folks get up and running iover at the Cakewalk forums. The common demoninator is pilot error. There is usually some small detail that they do not understand that is keeping them from getting started. Those who persist find joy, those who throw their hands up in the air, do not.

I do not say this to further frustrate or certainly put you down. I truely want to help. I just for fun downloaded the drivers, they save to HD perfectly. I suspect you have some issues with your system, but appologize if I am wrong. Respectfully Rob

HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB 2025, Realband, Reaper 7, Harrison Mixbus 9 32c , Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app.