Hi everyone, this is probably more of a Windows question but thought I'd try here anyway.
I can't remember which version of BIAB I have, but all of a sudden it won't open!
Double clicking does nothing, nor does right clicking on the shortcut, the only result I get is when I right click on the program itself. Doing so will bring up the introduction screen, which then disappears. The hourglass will turn on the mouse pointer but soon stops, then nothing happens.
The program shows up in the task manager, but it just won't open.
1: How long ago did you purchase your BiaB program?
2: Which Windows O/S are you running? Did you recently upgrade?
The fact that the welcome screen appears indicates that the program launches (initially) but then cannot complete the startup.
Do this:
Open Windows Explorer Select Search (1) Select This PC (2) Enter bbw.exe (3) See if this file is found, which will give you the location (4)
Open that folder location (presuming is is C:\bb\) and navigate to C:\bb\Data\Logs\ you will (hopefully) find a file named: 'FlashMessageLog.txt' and possibly 'BBWERROR.LOG'
The top message in 'FlashMessageLog.txt' may give some clues. Otherwise, the bottom message in 'BBWERROR.LOG' might also be useful.
You may need to reinstall.
Suggest you contact PG Music Support people.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
In addition to VideoTrack's good advise check your hard drive for errors. If its OK then run cCleaner scan, a root kill program, a full virus scan and a couple of anti-maleware programs. If you need help with these free programs just ask.
I'm in a fitness protection program. I'm been hiding from exercise.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
Another idea is to restore factory settings. In the bb folder, duplicate the Preferences folder to keep a backup of it, then delete the files in the Preferences folder, and try launching the program again.
Jack, if it's an older version, it's likely that the files/folders might be stored elsewhere. A new feature was added more recently to consolidate files into improved locations.
From the parent folder (x:\bb\) search all sub-folders for a file named 'intrface.bbw'.
In that folder, rename the files intrface.bbw and Mysetup.dk (rename to anything, e.g. intrface_OLD.bbw)
Then start BiaB and see if it launches.
Do let us know.
Trevor
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
I don't know that an upgrade patch would fix. Maybe, maybe not, depending on where the problem is.
Can you perform a complete reinstall?
Can you log on to your account at PG Music and re-download all of the files in your account?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
I don't believe I have an account, I don't remember setting one up when I bought the software all those years ago - I think I may have purchased it on Ebay to be honest, it was so long ago and my memory is not so good anymore.
BIAB 10 is very old. It came out long before BIAB 2010. There aren't any patches listed on the support pages for this version.
Even so, it should still work. The architecture for the supporting files will have changed - there are no REalTracks or RealDrums. It might mean PGM digging into their archive.
Good luck
BIAB for Windows Version 2019 (643) Windows 10 (1909)
Mario's right. Could be OK, maybe not. What anti-virus are you running? Has it provided you with anything 'feedback wise' to be concerned about?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Is it version 10 or version 2010? Version 10 came out in 2011 (18 years ago).
If you don't have the installation discs, I'm not sure there is anything you can do (other than contacting PGMusic and assuming you bought directly from PGMusic, they might be able to provide an installation disc, but I doubt it since it is so old).
If you do get it installed, there is a version 10.0c patch available on this page.
Likewise, if you have 2010 and can get your installation files, there is a 2010.5 patch from July 2010 (still pretty old).
If you really want to use BIAB and can't get your installation media, I would contact PGMusic to make sure they have a record of your original purchase, and then wait for BIAB 2020 (which presumably will come out for this Christmas season) and upgrade then, since that's when they have their best prices (at least based on previous experience).
John
Laptop-HP Omen I7 Win11Pro 32GB 8TB SSD Desktop-ASUS-I7 Win10Pro 32GB 11TB SATA
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window
In this video, we explore the updated Piano Roll, complete with a modernized look and exciting new features. You’ll see new filtering options that make it easy to focus on specific note groups, smoother and more intuitive note entry and editing, and enhanced options for zooming, looping, and more.
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
Android Band-in-a-Box® App (included)
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean