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Could someone please advise a 75 year old "numpty". I have read on here that you are permitted to install BIAB 2019 on 3 different computers. As I am about to go away for a wee while, I thought I would put BIAB on an I5 Laptop. Installation went well, but, I cannot get it to activate. Must I release the serial on the "main" machine and then activate the "secondary" copy and reverse the process when I return? Any pointers would be gratefully received. Thanks.
Maurice.
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Maurice,
You should be able to have three installations (on computers owned and used by you, of course)
Do you have a Serial number?
Were there any messages reported that might indicate why the installation was unsuccessful?
You probably need an Internet connection for the activation to work. Is the laptop connected to the Internet?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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What happens if you open BiaB, then click the Help menu item, then click Activate Band-in-a-Box?
Does it ask for the serial number?
Have you entered it correctly?
Most of us have not had activation problems .. is the new machine online (connected to the internet) so it can connect to PGMusic and activate?
edit
I see VideoTrack already asked the same questions about a minute ago .. missed it by that much!
Last edited by rharv; 09/28/19 09:12 AM.
I do not work here, but the benefits are still awesome
Make your sound your own!
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Just to add to what was asked for above: the exact wording that you get when you go to Help | Activate is very important. It can very easily change the necessary steps to correct any activation issues you may be having, so please be sure to provide the exact, full wording and we'd be happy to help you get activated. Is this a Mac or Windows version you are having issues with? Also, feel free to shoot an e-mail to sales@pgmusic.com if you wish instead about the activation issue. Just be sure to include said error message if you do!
Cheers,
Ember
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...
I see VideoTrack already asked the same questions about a minute ago .. missed it by that much! Sorry about that, Chief...
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Thank you all for the information supplied. I will try again soon and report, using the info you have posted. I have tried the "via help" way, unfortunately, my memory is dreadful and I want to be sure I quote the error correctly. As well as my "megapack" version, I have also tried 2018 pro and 2019 pro and all attempts are the same. Back in an hour or so and again, thanks muchly.
Maurice.
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Good Morning [again] I have installed again this morning, no differently from yesterday, but this time I noticed a file called bb2019_repair_activation and executed this file "as administrator" - I always use this option on all my software installs. Upon notification that I needed to activate the product, I did this and - SUCCESS !!!!!!! I am so pleased that I can continue trying to use the product as intended - a steep learning curve  My grateful thanks for the information you gave me, and I feel I have [again] justified my "numptie" label  I can, at least, now take this laptop with me and continue the struggle. Best Regards, Maurice.
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Maurice, thanks for letting us know that your have resolved.
Your feedback can assist others in future, also.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Maurice, thanks for letting us know that your have resolved.
Your feedback can assist others in future, also. Only too pleased to have got it sorted. With my very small knowledge, I don't imagine for a moment that I could help much. I have lurked on here for months now, visiting at least twice a day and, whilst I understand all the words, I find that the level of understanding generally surpasses what I can glean. I used BIAB on an Atari so *very* many years ago - ultra up to date 3.5 inch floppies, and still enjoy the MP3's today. With a bigger and better sound source, Tyros 5, I hope to revisit them all again soon. Thanks again to all who contributed. Regards. Maurice.
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...
I see VideoTrack already asked the same questions about a minute ago .. missed it by that much! Sorry about that, Chief... Now that made me laugh. Whenever I walk into a mall/walmart type store and the automatic doors open I catch myself humming the Get Smart theme .. then wonder if others heard me .. or (if they did) do they get it. /I even owned a '69 Opel GT for a while <man I'd love to find one now> 
Last edited by rharv; 09/29/19 12:41 PM.
I do not work here, but the benefits are still awesome
Make your sound your own!
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I bought Biab for Mac and installed it on my MacBook Pro, went ok, and I registerd it  . I would like to have it on my main Mac as well. Learning is easyer with two larger screens. Now I have two problems  : 1. I tried to install it on my main Mac. The question where to install is skipped. I would like to have it on my external Thunderbolt-disk (USB2 is to slow), but I am not asked on which drive to install and there is not enough free space on my main disk. How can I activate that this question is not skipped? 2. The License Agreement says "can be used on a single machine". What about this post, "three installations"? Can I just go ahead and register it again (same Name, different machine)? As a workaround I could desactivate it on my MacBook, but how? Could I install it to a NAS-Volume in my local Network and use it with one of my three Computers at a time? Thank you all for your replies! Regards form Sitzerland Andreas
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You do get 3 installations from what I understand. I have it currently on 2 PCs with no fuss.
I am not sure about your first question.
...Deb
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1. I think it needs to be installed on the boot disk (which can be a minimal install, meaning very little disk space needed) and the RT/RD tracks left to a faster disk (for generating).
2. 'Can be used on a single machine' .. I think they left off 'at a time'.
I've never found this to be a problem; I have used multiple machines on the same license many times. I never have need to use multiple machines running it at the same time though. So I assume it means one machine can use the license (at a time) but up to 3 machines can share that license at different times.
I also notice you are on a Mac, so maybe there are some differences, just letting you know how it has worked for me historically. May want to ask in the Mac specific forum.
I do not work here, but the benefits are still awesome
Make your sound your own!
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I tried to install it on my main Mac. The question where to install is skipped. I would like to have it on my external Thunderbolt-disk (USB2 is to slow), but I am not asked on which drive to install and there is not enough free space on my main disk.   I could deactivate it on my MacBook, but how? Help menu | Activate Band-in-a-Box.  This will allow you to activate it on a different computer. Could I install it to a NAS-Volume in my local Network and use it with one of my three Computers at a time? You can have Band-in-a-Box on a network drive, however the program is activated on the individual computer that you are running it on.
Andrew
PG Music Inc.
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...
I see VideoTrack already asked the same questions about a minute ago .. missed it by that much! Sorry about that, Chief... Now that made me laugh. Whenever I walk into a mall/walmart type store and the automatic doors open I catch myself humming the Get Smart theme .. then wonder if others heard me .. or (if they did) do they get it. /I even owned a '69 Opel GT for a while <man I'd love to find one now> I always wondered how Max ALWAYS got a parking spot in front of CONTROL Headquarters in Washington DC at the start of each show:)
Cheers,
Keith
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FWIW I just chatted very briefly with Catherine on PG chat and she said I can have it installed on up to three machines "with no problems" , and not a word about needing to fuss around with any deactivations.
"I have it currently on 2 PCs with no fuss."
DSM, I wonder, can we take that to mean you are not having to fuss with deactivating?
Last edited by DIOECHOOTO; 12/31/19 04:06 AM.
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No I haven't deactivated anything since I started with BIAB many years ago. Same two computers.
...Deb
Last edited by DSM; 12/31/19 07:05 AM.
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No I haven't deactivated anything since I started with BIAB many years ago. Same two computers.
...Deb FYI, you get three activations with each version, i.e., each year.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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