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Band-in-a-Box for Macintosh
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Joined: Jul 2019
Posts: 253
Apprentice
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OP
Apprentice
Joined: Jul 2019
Posts: 253 |
Tech info up front.... I'm using the '19 Mac audiophile version of BIAB (build 308), running Mojave version 10.14.6
I've had several things update all at once, including BIAB and Mojave, so I'm not sure what caused this particular bug, but here goes:
I created a song using a RealTrack style (Bronco EV-8 Mandola Country Folk). I wanted to add another instrument to the default choices (pedal steel), so I used the "Select Best 'All' RealTracks" option, like I've done dozens and dozens of times before.
Now, unfortunately, when I click on one of the options to audition it, the program crashes. It doesn't seem to happen with every instrument or RealTrack, but with certain ones it happens consistently (#2541 Pedal Steel, Background ModernPopCountry EV110 Eddy Dunlap - 100% of the time this one crashes the program). As I said however, it isn't every realtrack....random ones cause the program to crash.
A friend of mine who owns the same version that I do came over this morning, and his program crashed as well....so this is not specific to my computer.
Has anyone else encountered this issue?
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Band-in-a-Box for Macintosh
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Joined: May 2000
Posts: 15,944
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,944 |
Roger,
We will see if we can duplicate that.
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Jul 2019
Posts: 253
Apprentice
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OP
Apprentice
Joined: Jul 2019
Posts: 253 |
Thanks Peter,
If it would be helpful, I can copy and paste the crash report that my computer automatically generates whenever a program crashes....it's Greek to me but it might be of some use to your team. Let me know, I'll be glad to replicate the crash and send along the error message.
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Band-in-a-Box for Macintosh
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Joined: May 2000
Posts: 15,944
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,944 |
We can duplicate that issue and it will be fixed in the next patch. No need to send the report.
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Nov 2019
Posts: 22
Enthusiast
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Enthusiast
Joined: Nov 2019
Posts: 22 |
I have had maybe 6 crashes in two days, I was hoping for a much better experience. My iMac spec is good so I am not sure what to do.
Music Facilitator
BIAB 2019 (324) Audiophile (running from External hard drive)
Imac Retina 5K 27inch 2017 3.8GHz Intel core i5
40Gb 2400MHz dram
Graphics Radeon Pro 580 8 GB
OS Catalina 10.15.7
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Band-in-a-Box for Macintosh
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Joined: Nov 2019
Posts: 22
Enthusiast
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Enthusiast
Joined: Nov 2019
Posts: 22 |
I have only just purchased this. Installed yesterday. Crashes are usually when I click on an item although one appeared to crash without user interraction.
Music Facilitator
BIAB 2019 (324) Audiophile (running from External hard drive)
Imac Retina 5K 27inch 2017 3.8GHz Intel core i5
40Gb 2400MHz dram
Graphics Radeon Pro 580 8 GB
OS Catalina 10.15.7
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 7,711
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,711 |
Hello Saxutopia,
Sorry to hear about that. The post that you replied to was in reference to a bug in an earlier build that was resolved a while back. The problem you're having is probably different, and there isn't currently enough information to determine what's going on. Next time it happens, take note of specifically when it happened (e.g "I selected style x then clicked on button y and, z happened) and start a new thread with this information.
Andrew
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Nov 2019
Posts: 22
Enthusiast
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Enthusiast
Joined: Nov 2019
Posts: 22 |
Thanks Andrew,
Will do! I will post to a new thread as I can see that this one is resolved.
Music Facilitator
BIAB 2019 (324) Audiophile (running from External hard drive)
Imac Retina 5K 27inch 2017 3.8GHz Intel core i5
40Gb 2400MHz dram
Graphics Radeon Pro 580 8 GB
OS Catalina 10.15.7
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Ask sales and support questions about Band-in-a-Box using natural language.
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