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Joined: Jul 2019
Posts: 253
Apprentice
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Apprentice
Joined: Jul 2019
Posts: 253 |
I used that as well....didn't work. I keep getting a message saying it was unable to create the directory. Ran my computer in safe mode, etc. Nothing has worked. Even their tech support seems stumped.
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Joined: Nov 2007
Posts: 5,896
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Posts: 5,896 |
Unable to create directory usually means a problem with permissions. What version of Windows are you running?
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Joined: Jun 2003
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Expert
Joined: Jun 2003
Posts: 1,111 |
Roger, I agree that it appears to be a permissions issue. I can’t personally vouch for the procedure but take a look at this solution: https://windowsforum.com/threads/error-5-acces-denied-unable-to-create-directory.83923/
Keith
2026 Audiophile Windows 11 RYZEN THREADRIPPER 3960X 4.5GHZ 128 GB RAM 2 Nvidia RTX 3090s, Vegas,Acid,SoundForge,Izotope Production,Melodyne Studio,SONAR,3 Raven Mtis
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Joined: Jul 2019
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Apprentice
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Apprentice
Joined: Jul 2019
Posts: 253 |
Not Windows, guys.....Mac
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Joined: Jun 2008
Posts: 604
Journeyman
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Journeyman
Joined: Jun 2008
Posts: 604 |
Not Windows, guys.....Mac I suspect you do not have the new Catalina OS yet?
BIAB 2026 Ultrapack- Studio One Pro 7 Windows 11, Mac Mini M4 with Logic Pro 11, Melodyne Studio, Luna Pro
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Joined: Jul 2019
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Apprentice
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Apprentice
Joined: Jul 2019
Posts: 253 |
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Joined: Dec 2011
Posts: 15,877
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Joined: Dec 2011
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This is a generic response but....
By and large my eight Mac years after leaving decades of Windows has been hassle free — nearly seamless; however the few issues I’ve had have been nearly all with permissions. I’d check the Izotope folders and insure that your “home name” has read/write for all of them. I have encountered apps that unbeknownst to me altered permissions in folders that did not “belong” to them.
FWIW,
J&B
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos
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Joined: Jun 2008
Posts: 604
Journeyman
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Journeyman
Joined: Jun 2008
Posts: 604 |
I will agree with Bud on the folder permissions. Might try this:
Change permissions for files, folders, or disks on Mac
On your Mac, select a disk, folder, or file, then choose File > Get Info.
If the information in Sharing & Permissions isn't visible, click the disclosure triangle.
Click the lock icon to unlock it.
Enter an administrator name and password.
I have not had this problem myself on my Mac's and I have Ozone 8 advanced on mine but I am waiting a bit on version 9 because of Catalina coming out this month. I will install it on my PC for right now.
BIAB 2026 Ultrapack- Studio One Pro 7 Windows 11, Mac Mini M4 with Logic Pro 11, Melodyne Studio, Luna Pro
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Joined: Jul 2019
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Apprentice
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Apprentice
Joined: Jul 2019
Posts: 253 |
So for whatever reasons, it won't let me change the permissions....even as the administrator. I suspect that's the problem, but not being able to edit it to "read & write" is confounding. Looks as though somehow the "library" folder now has read & write only for "system" and it won't let me change it. This stuff gets over my head fairly quickly, any suggestions are welcome and appreciated.
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Joined: Aug 2019
Posts: 12
Newbie
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Newbie
Joined: Aug 2019
Posts: 12 |
Upgraded to Ozone9 Advanced and Neutron3 yesterday. Been an isotope user for years, and pretty well depend on it.
Bobby Watson
Retired and Living Large
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Joined: Dec 2011
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So for whatever reasons, it won't let me change the permissions....even as the administrator. I suspect that's the problem, but not being able to edit it to "read & write" is confounding. Looks as though somehow the "library" folder now has read & write only for "system" and it won't let me change it. This stuff gets over my head fairly quickly, any suggestions are welcome and appreciated. After opening the info dialog for the folder are you clicking on the “padlock” and entering your admin name and password?
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos
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Joined: Jul 2019
Posts: 253
Apprentice
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Apprentice
Joined: Jul 2019
Posts: 253 |
Yes, I click on the padlock and enter my password. I get a message saying I don't have "permission" to make that change. And yes I'm logged in as administrator, the issue seems to be that only "system" has read & write privileges.
Last edited by Roger Brown; 10/09/19 06:11 AM.
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Joined: Jun 2003
Posts: 1,111
Expert
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Expert
Joined: Jun 2003
Posts: 1,111 |
I was poking around looking for the best upgrade deal for Ozone 9 Advanced and pulled the trigger on a deal at JRRshop.com. They have a cross grade from ANY PAID IZOTOPE PRODUCT for $339.15. I had to read the details several times to make sure I was reading it correctly. For $339.15 you get the following in the Izotope Music Production Suite 3:
Ozone 9 Advance
Nectar 3
Neutron 3 Advanced
Vocal Synth 2
Rx 7 Standard
Insight 2
R4
Nimbus
That’s $2,442.00 worth of software for $339.00
JRRshop.com lists their price as $399.00 and you get a $59.85 discount once you put it you checkout cart.
Keith
2026 Audiophile Windows 11 RYZEN THREADRIPPER 3960X 4.5GHZ 128 GB RAM 2 Nvidia RTX 3090s, Vegas,Acid,SoundForge,Izotope Production,Melodyne Studio,SONAR,3 Raven Mtis
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Joined: Dec 2013
Posts: 2,732
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OP
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Joined: Dec 2013
Posts: 2,732 |
I picked up Music Production Suite 3 as well. Enjoying it. I just had Ozone/Neutron before. I played with RX-7 a little bit and like it. Reminds me of my Adobe Audition days a little.
 Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
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Off-Topic
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Joined: Dec 2011
Posts: 15,877
Veteran
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Veteran
Joined: Dec 2011
Posts: 15,877 |
I was poking around looking for the best upgrade deal for Ozone 9 Advanced and pulled the trigger on a deal at JRRshop.com. They have a cross grade from ANY PAID IZOTOPE PRODUCT for $339.15. I had to read the details several times to make sure I was reading it correctly. For $339.15 you get the following in the Izotope Music Production Suite 3:
Ozone 9 Advance
Nectar 3
Neutron 3 Advanced
Vocal Synth 2
Rx 7 Standard
Insight 2
R4
Nimbus
That’s $2,442.00 worth of software for $339.00
JRRshop.com lists their price as $399.00 and you get a $59.85 discount once you put it you checkout cart.
Somebody paying nearly $2500 for that would likely also walk into a car dealership and pay sticker price  Bud
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos
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Joined: Dec 2016
Posts: 1,173
Expert
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Expert
Joined: Dec 2016
Posts: 1,173 |
Does the JRRshop.com Izotope Music Production Suite 3 upgrade also include the 12 month subscription to Groove3. (Both Izotope and Pluginboutique offer the upgrade with the Groove3 subscription)
Tony
HP i7-4770 16GB 1TB SSD, Win 10 Home,
Focusrite 2i2 3rd Gen, Launchkey 61, Maton CW80, Telecaster, Ovation Elite TX, Yamaha Pacifica 612
BB 2022(912) RB 2022(2), CakeWalk, Reaper 6, Audacity, Melodyne 5 Editor, Izotope Music Production Suite 4.1
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Joined: Jun 2003
Posts: 1,111
Expert
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Expert
Joined: Jun 2003
Posts: 1,111 |
Keith
2026 Audiophile Windows 11 RYZEN THREADRIPPER 3960X 4.5GHZ 128 GB RAM 2 Nvidia RTX 3090s, Vegas,Acid,SoundForge,Izotope Production,Melodyne Studio,SONAR,3 Raven Mtis
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