Well, he likely has Internet access or he wouldn't be posting here (unless using his phone etc.).

Guesses:

adequate disk drive space on the destination drive?
clear the browser cache?

And rebooting everything as suggested by several would be the first step.

Then a Malwarebytes full scan, also as suggested.


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.