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Greetings,

Just got a new Windows 10 laptop. It’s an HP, specs here https://drive.google.com/file/d/1Y3DhqIUj35okfEHvX4b6hc66GzKJrGK5/view?usp=drivesdk. i7 processor. I’m using Line 6 POD HD500 as my interface. Tried running the program as an administrator. I emailed PG, and they said it’s a computer issue, not them.

If not on launch, immediately thereafter, I get the blue screen of death, link here https://drive.google.com/file/d/1ArZJ4HbWsEBwur2Z4UjMPgfCll9bXPC1/view?usp=drivesdk I also get this on launch of BIAB. Your help would be appreciated.

If you cant open the links, let me know, and I can email the screen shots.

Thanks.

Jeff


Last edited by Soundchaser; 12/04/19 02:33 AM.

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You will need to attach the screenshots to this post as anyone trying to click those links will get an error that they do not have permission.

On your next reply, switch to full screen reply and click the File Manager link on the post. This will allow you to upload your screenshots. I believe .JPG is the preferred format.




Steve

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The only time I ever got a blue screen on Win7 was from the new WAS Driver (lol and I was the one that suggested having a WAS driver).
But it may be what you have BB set to like the Audio Driver or the default Synth etc. There's some ini files you can delete that have the setting in so it will default back to factory but at the moment I can't remember exactly but look at the latest date files in C:\bb\Preferences

https://www.pgmusic.com/techfaq55.htm#93

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Thanks. Pics attached.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
Laptop Specs.jpg (2.93 MB, 7 downloads)
BSOD.jpg (3.96 MB, 14 downloads)

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Looking at the Blue Screen, L6PODHD564.sys listed on that screen is your Line 6 POD Interface. That interface is crashing. So it's a Line 6 issue, not a BIAB issue. I did a Google search on L6PODHD564.sys and there are lots of posts on driver issues. You should check to see what the latest driver is and get it updated.

Also look at what Pipeline said. Check to see how your audio driver is used in the BIAB Audio settings. You have a choice to set it as ASIO, WAS, or MME. Try switching those settings to see if that works.




Steve

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Thank you. I was thinking about just getting a new input device. I tried the changing the driver settings. When I change to ASIO driver, the choice is something along the lines of ASIO Line 6. Still crashes.

Last edited by Soundchaser; 12/05/19 03:18 AM.

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You can try ASIO4All on your laptop if you just want to use the onboard audio device, then select ASIO > ASIO4All

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Did you install BIAB on your computer?

What installation option did you choose?


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How do I get ASIO4All?


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Yes. I did the full install from the Keychain.


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Jeff,

If this were my problem, here is where I'd start...

Firstly, I'd try and isolate if the Line 6 was the problem.

(It's always a good problem solving approach to begin by getting the program working without adding periphery. Once the program is going fine, then attachments, etc., can be added one at a time and the one causing the problem will usually be easy to isolate.)

1. close BIAB

2. Unplug the line 6

3. Right-click on the BIAB startup icon and select "Run as administrator" to start BIAB. (Run as admin. is probably not needed but it's good to include here 'just in case'.)

I don't know about Line 6 POD HD500 but from what I find on the internet, it looks like it's a collection of effects that are activated via pedal controls.

This means, BIAB should run without it being attached as BIAB Realstyles are audio and only require speakers for them to be heard.

4. Under "Audio" (top menu), select "Audio Drivers/Settings".

5. Set the audio driver to MME - on most systems this a really good and stable driver for testing to purposes.

6. Add some chords to BIAB's chordsheet, generate and let the song play though.

Does BIAB function properly with the Line 6 disconnected and using MME?

Regards,
Noel


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Thanks all for your help! It looks like the Line 6 interface/driver was the issue. I tried all the suggestions (with the exception of asio4all, because I want to use the interface as the control), and I just went out and purchased an inexpensive, but good interface, the Presonus Audiobox. Problem solved with RB and BIAB. So excited about this that I bought the 2020 update. Thanks again.


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Excellent, now please tag this thread Resolved.

Bob


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Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!

Special offers until December 31st, 2025!

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Learn more and listen to demos of XPro Styles PAKs.

Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!

XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

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Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!

We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!

Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!

In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!

Special offers until December 31st, 2025!

All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!

Learn more and listen to demos of the Xtra Styles PAK 21.

Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

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