Hi moltopiano,

That's an unusual problem.


First off, is this happening with both BIAB 32-bit and BIAB 64-bit?

Here a couple of thoughts that I'd try if this is my problem.

1. Close BIAB and unplug any USB MIDI devices.

2. Right-click on the startup shortcut and select "Run as administrator" -- this is different from logging on as administrator.

Does the problem still exist?

If you answered "Yes", read on...

1. Start BIAB

2. Under the "Options" menu, select "return to factory settings".

3. Choose the MOST option intially (make sure you save your settings before doing this -- this is also under Options).

4. Exit BIAB and restart it.

Any luck yet?

5. If not, try "return to factory settings" again... this time choose ALL options.


If still no joy, go to the URL below and download the latest update for BIAB 2019 and install this update (it's build #634). Check that the program paths are correct when you get to that part of the update.

https://www.pgmusic.com/support_windowsupdates.htm#634


Let us know what is happening after trying these.

Regards,
Noel



MY SONGS...
Audiophile BIAB 2025