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Band-in-a-Box for Windows
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First: I was having trouble getting the program to open from the desktop shortcuts. All it was doing was displaying the BIAB big logo, but no amount of waiting opened the program.
Second: I went to the Audiophile HDD and opened the prgram (bb64.exe) from there. It opened and I went to work. All functions seemed normal, it even appeared to be saving my .sgu to my default folder.
Third: I stepped away, and when I returned the program had reverted to (or shut down to) just the big logo. Task manager verified the program was running.
Fourth: I searched my folder (then my entire computer) for the .sgu file I assumed I had created, but it doesn't exist.
Fifth: Now no shortcut opens the program in either 32 or 64 bit from any shortcut I have tried.
A good two and a half hours of work seems to have disappeared, and (much worse) I've lost access to the program.
Any help or advice would be greatly appreciated. I am willing (if need be) to uninstall and reinstall from the HDD, but I'm reluctant to mess with it for fear some important file may be corrupt.
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Band-in-a-Box for Windows
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Joined: Jan 2002
Posts: 1,486
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Hi Tangma
The first thing to try is simply reload BB no need to uninstall
The program will install over the top of existing version but your work should then still be there
jazzman
BIAB - RealBand - 2022
Windows 10 64
Zoo computer with 7i processor- SSD 1TB -2TB HDD
Roland keyboards
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Band-in-a-Box for Windows
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Tangmo,
Leave the everything as it is and just run latest patch again. See if it helps.
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Band-in-a-Box for Windows
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Joined: Dec 2015
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Hi
Just a shot in the dark re your lost sgu file
I am not an audiophile user but as you say you were running direct from that drive is it possible that the sgu has been saved on that drive .
Mike
BIAB2021 UltraPlus,AsusN55S1Tbssd, W10/64,Akai EIEpro Yamaha CVP405,SquireStrat, CoolsoftVMidSynth Novatation Impulse61 Ctr kbd, Cwalk blab Kontakt http://mikesmusic.byethost16.com/
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Band-in-a-Box for Windows
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Tangmo,
As I read through your post, a few thoughts occurred to me.
1. This sounds like it might be related to antivirus software. Do you have Norton by any chance?
Try excluding \bb\ and \Realband\ from being scanned by the AV software. It might help.
2. If it turns out that you cannot get BIAB to run... in the \bb\Preferences folder there are two files that contain user settings. By renaming these it forces BIAB to create new one. The files are INTRFACE.BBW and MySetup.DK -- I suggest renaming them to INTRFACE.BBW.OLD and MySetup.DK.OLD as this makes it possible to get them back if needed.
BIAB usually runs after this. It will be necessary to reset your Audio and MIDI setup. (If you save your configuration before exiting BIAB (under the "Options" menu), then you can simply reload it if you want to.
3. Check your audio driver. When it comes to trying to isolate problems, I always set my audio driver ("Audio | Audio Drivers/Settings...") to MME. This is a very friendly driver with BIAB. Some ASIO drivers can create issues. WAS also can have issues sometimes.
4. Are you running any special VSTs or DXis?
Regards,
Noel
MY SONGS...Audiophile BIAB 2024
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Band-in-a-Box for Windows
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Ok...
Got an idea how to try to find your song file. I tested, it worked for my recently saved BIAB files.
Assuming you have Windows 10.
1)Click Windows logo + E (explorer window will open)
2)Just scroll DOWN, you will see "RECENT FILES" list on main page.
3)See if your file(s) is there.
I can see my files that I saved in BIAB recently...
Good luck.
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Band-in-a-Box for Windows
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I concur with Noel. But if you are NOT running an anti malware program, get one and check your system. Malwarebytes Pro or (and) Super AntiSpyware will find any bugs.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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I concur with Noel. But if you are NOT running an anti malware program, get one and check your system. Malwarebytes Pro or (and) Super AntiSpyware will find any bugs. In addition to Matt's excellent advise if you don't have an anti-virus or if everything else you have tried and they all failed then you may have a virus. In either case I would add the following to Matt's advice: 1- run the free cCleaner: https://www.ccleaner.com/ccleanerThis will clean out all of the junk that is not needed any more. Be sure to just run the cleaner section, that comes up first, and not the registry cleaner section. 2- run the free Rootkill: https://www.bleepingcomputer.com/download/rkill/This will delete any root viruses. 3- run the free ADW cleaner: https://www.malwarebytes.com/adwcleaner/For some strange reason this will find things that their anti-malware program doesn't find. 4- run an anti-virus. Note that the free MS anti-virus Defender/Security is a good one and it comes with Windows. 5- run an anti-spyware program. I use Malwarebytes Pro. They have a free version also. Then keep your anti-virus and anti-spyware running at all times. These are always running on my Internet computer and only turned off when my music computer is off-line and I am recording and/or working on a song. If you already knew this then sorry for the redundancy.
I just posted a selfie and all of the responses were get well soon!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 6,975
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,975 |
Hello,
Could you open your bb folder and confirm which build of 2019 you have there by right-clicking|properties on bbw.exe. Does the program open if you put the file safemode.txt in the bb->Preferences folder?
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Hello,
Could you open your bb folder and confirm which build of 2019 you have there by right-clicking|properties on bbw.exe. Does the program open if you put the file safemode.txt in the bb->Preferences folder? 2019.0.0.644 is the file and product version. I son't know anything about a safemode.txt file. I have anti-virus software and will do some work with it today. Thanks, all.
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Band-in-a-Box for Windows
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Hi
Just a shot in the dark re your lost sgu file
I am not an audiophile user but as you say you were running direct from that drive is it possible that the sgu has been saved on that drive .
Mike
And there it was. Thanks, Mike.
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Band-in-a-Box for Windows
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I don't know anything about a safemode.txt file.
This is something you could create, as a debugging step. An empty text file with that name would do.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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OK. I did that, and the program opened (ran as admin). It threw up some warnings, but I couldn't catch them in time. Still seemed to operate fairly normally, but I didn't push it too hard.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 6,975
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,975 |
OK. I did that, and the program opened (ran as admin). It threw up some warnings, but I couldn't catch them in time. Still seemed to operate fairly normally, but I didn't push it too hard. You can see them by going to Help | Utilities | Display log text...
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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I'm sorry, but I'm going to have to call this issue 'unresolved'. Aside from some other more minor problems, I can't get BIAB to permanently recognize the RT and RD folders. I can set alternative folders (the correct ones), but I can't seem to make those changes stick. It may be a function of running in "safe mode", but removing that file reverts all to the inability of the program to open from the shortcuts.
Would DLing and running the previous update do anything? I am not 100% sure when this started--whether it was after the newest build patch or before. It's just a thought in desperation.
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Band-in-a-Box for Windows
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Hi Tangmo,
There have been a couple of instances over the years where an update has created and issue for me. So it's worth a shot to download and install the previous update. The older version will overwrite the new. There will be a warning message just to let you know that this is happening.
Also, when I'm sometimes looking at people's problems, I load the update that they have to see if I can replicate it.
Regards,
Noel
MY SONGS...Audiophile BIAB 2024
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Band-in-a-Box for Windows
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Tangmo, sorry bump in to your thread. Noel said something, I thought I would ask my question here instead of opening another thread. Maybe it will help you to troubleshoot too, depending if this was done previously... Noel, if you are reading this. Can you please answer to the best of your knowledge? I had some issues too with 2020  I am wondering, if I revert to 2019, will it recognize all new 2020 RT's or the 2020 has some sort of database that new RT's can't live without? Thank you, Misha.
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Misha, When I went to the below link... https://www.pgmusic.com/realtracks.all.php?os=win...at the top of the new sets of RTs it says that BIAB 2020 is required for the latest RTs. Regards, Noel
MY SONGS...Audiophile BIAB 2024
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Band-in-a-Box for Windows
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Silly me.
Thank you Noel! Sorry Tangmo for jamming in. I hope you get your BIAB running smooth again. I listened to your latest track yesterday, pretty cool stuff.
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