I use Skype to help end users with computer issues and training. I use a free program called "Teamviewer" which lets me take over the other computer, move the mouse, open files, play BIAB, etc. I am able to talk with my client while helping them learn a program by showing them in real time how to do things inside the program. It works great and is much better then having them watch a DVD about the same process.

I just hope the gov doesn't start clamping down on this. It's too cool and free and something in the back of my mind is screaming, "The Goverment is Coming"!

Ed