|
Log in to post
|
Print Thread |
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Aug 2018
Posts: 1,381
Expert
|
OP
Expert
Joined: Aug 2018
Posts: 1,381 |
First: I was having trouble getting the program to open from the desktop shortcuts. All it was doing was displaying the BIAB big logo, but no amount of waiting opened the program.
Second: I went to the Audiophile HDD and opened the prgram (bb64.exe) from there. It opened and I went to work. All functions seemed normal, it even appeared to be saving my .sgu to my default folder.
Third: I stepped away, and when I returned the program had reverted to (or shut down to) just the big logo. Task manager verified the program was running.
Fourth: I searched my folder (then my entire computer) for the .sgu file I assumed I had created, but it doesn't exist.
Fifth: Now no shortcut opens the program in either 32 or 64 bit from any shortcut I have tried.
A good two and a half hours of work seems to have disappeared, and (much worse) I've lost access to the program.
Any help or advice would be greatly appreciated. I am willing (if need be) to uninstall and reinstall from the HDD, but I'm reluctant to mess with it for fear some important file may be corrupt.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jan 2002
Posts: 1,486
Expert
|
|
Expert
Joined: Jan 2002
Posts: 1,486 |
Hi Tangma
The first thing to try is simply reload BB no need to uninstall
The program will install over the top of existing version but your work should then still be there
jazzman
BIAB - RealBand - 2022
Windows 10 64
Zoo computer with 7i processor- SSD 1TB -2TB HDD
Roland keyboards
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2018
Posts: 7,017
Veteran
|
Veteran
Joined: Mar 2018
Posts: 7,017 |
Tangmo,
Leave the everything as it is and just run latest patch again. See if it helps.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2015
Posts: 1,114
Expert
|
|
Expert
Joined: Dec 2015
Posts: 1,114 |
Hi
Just a shot in the dark re your lost sgu file
I am not an audiophile user but as you say you were running direct from that drive is it possible that the sgu has been saved on that drive .
Mike
BIAB2021 UltraPlus,AsusN55S1Tbssd, W10/64,Akai EIEpro Yamaha CVP405,SquireStrat, CoolsoftVMidSynth Novatation Impulse61 Ctr kbd, Cwalk blab Kontakt http://mikesmusic.byethost16.com/
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 20,327
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 20,327 |
Tangmo,
As I read through your post, a few thoughts occurred to me.
1. This sounds like it might be related to antivirus software. Do you have Norton by any chance?
Try excluding \bb\ and \Realband\ from being scanned by the AV software. It might help.
2. If it turns out that you cannot get BIAB to run... in the \bb\Preferences folder there are two files that contain user settings. By renaming these it forces BIAB to create new one. The files are INTRFACE.BBW and MySetup.DK -- I suggest renaming them to INTRFACE.BBW.OLD and MySetup.DK.OLD as this makes it possible to get them back if needed.
BIAB usually runs after this. It will be necessary to reset your Audio and MIDI setup. (If you save your configuration before exiting BIAB (under the "Options" menu), then you can simply reload it if you want to.
3. Check your audio driver. When it comes to trying to isolate problems, I always set my audio driver ("Audio | Audio Drivers/Settings...") to MME. This is a very friendly driver with BIAB. Some ASIO drivers can create issues. WAS also can have issues sometimes.
4. Are you running any special VSTs or DXis?
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2018
Posts: 7,017
Veteran
|
|
Veteran
Joined: Mar 2018
Posts: 7,017 |
Ok...
Got an idea how to try to find your song file. I tested, it worked for my recently saved BIAB files.
Assuming you have Windows 10.
1)Click Windows logo + E (explorer window will open)
2)Just scroll DOWN, you will see "RECENT FILES" list on main page.
3)See if your file(s) is there.
I can see my files that I saved in BIAB recently...
Good luck.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 27,428
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,428 |
I concur with Noel. But if you are NOT running an anti malware program, get one and check your system. Malwarebytes Pro or (and) Super AntiSpyware will find any bugs.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2003
Posts: 24,242
Veteran
|
|
Veteran
Joined: Dec 2003
Posts: 24,242 |
I concur with Noel. But if you are NOT running an anti malware program, get one and check your system. Malwarebytes Pro or (and) Super AntiSpyware will find any bugs. In addition to Matt's excellent advise if you don't have an anti-virus or if everything else you have tried and they all failed then you may have a virus. In either case I would add the following to Matt's advice: 1- run the free cCleaner: https://www.ccleaner.com/ccleanerThis will clean out all of the junk that is not needed any more. Be sure to just run the cleaner section, that comes up first, and not the registry cleaner section. 2- run the free Rootkill: https://www.bleepingcomputer.com/download/rkill/This will delete any root viruses. 3- run the free ADW cleaner: https://www.malwarebytes.com/adwcleaner/For some strange reason this will find things that their anti-malware program doesn't find. 4- run an anti-virus. Note that the free MS anti-virus Defender/Security is a good one and it comes with Windows. 5- run an anti-spyware program. I use Malwarebytes Pro. They have a free version also. Then keep your anti-virus and anti-spyware running at all times. These are always running on my Internet computer and only turned off when my music computer is off-line and I am recording and/or working on a song. If you already knew this then sorry for the redundancy.
My boss calls me "the computer".
Nothing to do with intelligence. I go to sleep if left unattended for 15 minutes.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2002
Posts: 7,660
PG Music Staff
|
|
PG Music Staff
Joined: May 2002
Posts: 7,660 |
Hello,
Could you open your bb folder and confirm which build of 2019 you have there by right-clicking|properties on bbw.exe. Does the program open if you put the file safemode.txt in the bb->Preferences folder?
Andrew
PG Music Inc.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Aug 2018
Posts: 1,381
Expert
|
|
OP
Expert
Joined: Aug 2018
Posts: 1,381 |
Hello,
Could you open your bb folder and confirm which build of 2019 you have there by right-clicking|properties on bbw.exe. Does the program open if you put the file safemode.txt in the bb->Preferences folder? 2019.0.0.644 is the file and product version. I son't know anything about a safemode.txt file. I have anti-virus software and will do some work with it today. Thanks, all.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Aug 2018
Posts: 1,381
Expert
|
|
OP
Expert
Joined: Aug 2018
Posts: 1,381 |
Hi
Just a shot in the dark re your lost sgu file
I am not an audiophile user but as you say you were running direct from that drive is it possible that the sgu has been saved on that drive .
Mike
And there it was. Thanks, Mike.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 27,428
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,428 |
I don't know anything about a safemode.txt file.
This is something you could create, as a debugging step. An empty text file with that name would do.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Aug 2018
Posts: 1,381
Expert
|
|
OP
Expert
Joined: Aug 2018
Posts: 1,381 |
OK. I did that, and the program opened (ran as admin). It threw up some warnings, but I couldn't catch them in time. Still seemed to operate fairly normally, but I didn't push it too hard.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2002
Posts: 7,660
PG Music Staff
|
|
PG Music Staff
Joined: May 2002
Posts: 7,660 |
OK. I did that, and the program opened (ran as admin). It threw up some warnings, but I couldn't catch them in time. Still seemed to operate fairly normally, but I didn't push it too hard. You can see them by going to Help | Utilities | Display log text...
Andrew
PG Music Inc.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Aug 2018
Posts: 1,381
Expert
|
|
OP
Expert
Joined: Aug 2018
Posts: 1,381 |
I'm sorry, but I'm going to have to call this issue 'unresolved'. Aside from some other more minor problems, I can't get BIAB to permanently recognize the RT and RD folders. I can set alternative folders (the correct ones), but I can't seem to make those changes stick. It may be a function of running in "safe mode", but removing that file reverts all to the inability of the program to open from the shortcuts.
Would DLing and running the previous update do anything? I am not 100% sure when this started--whether it was after the newest build patch or before. It's just a thought in desperation.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 20,327
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 20,327 |
Hi Tangmo,
There have been a couple of instances over the years where an update has created and issue for me. So it's worth a shot to download and install the previous update. The older version will overwrite the new. There will be a warning message just to let you know that this is happening.
Also, when I'm sometimes looking at people's problems, I load the update that they have to see if I can replicate it.
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2018
Posts: 7,017
Veteran
|
|
Veteran
Joined: Mar 2018
Posts: 7,017 |
Tangmo, sorry bump in to your thread. Noel said something, I thought I would ask my question here instead of opening another thread. Maybe it will help you to troubleshoot too, depending if this was done previously... Noel, if you are reading this. Can you please answer to the best of your knowledge? I had some issues too with 2020  I am wondering, if I revert to 2019, will it recognize all new 2020 RT's or the 2020 has some sort of database that new RT's can't live without? Thank you, Misha.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 20,327
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 20,327 |
Misha, When I went to the below link... https://www.pgmusic.com/realtracks.all.php?os=win...at the top of the new sets of RTs it says that BIAB 2020 is required for the latest RTs. Regards, Noel
MY SONGS...Audiophile BIAB 2026
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2018
Posts: 7,017
Veteran
|
|
Veteran
Joined: Mar 2018
Posts: 7,017 |
Silly me.
Thank you Noel! Sorry Tangmo for jamming in. I hope you get your BIAB running smooth again. I listened to your latest track yesterday, pretty cool stuff.
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
Happy New Year!
Thank you for being part of the Band-in-a-Box® community.
Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window
In this video, we explore the updated Piano Roll, complete with a modernized look and exciting new features. You’ll see new filtering options that make it easy to focus on specific note groups, smoother and more intuitive note entry and editing, and enhanced options for zooming, looping, and more.
Watch the video.
You can see all the 2026 videos on our forum!
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Watch the video.
You can see all the 2026 videos on our forum!
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- Android Band-in-a-Box® App (included)
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!
|
|
|
|
|
|
|
|
|
|
|
|
Forums57
Topics85,669
Posts794,568
Members39,931
| |
Most Online25,754
Jan 24th, 2025
|
|
|
|
|
|
|
|
|
|
|
|
There are no members with birthdays on this day. |
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean