We had a similar problem with an old keyboard. We searched the Internet and found a step by step instruction for dismantling the keyboard. We did but the instructions didn't exactly match our keyboard version. Since JonD didn't care about this keyboard any longer he just dumped it and bought a new one.
But you might search the Internet to see what you can find and maybe repair it yourself.
Personally if it is a really old keyboard I would not have it repaired. Things just wear out, just ask my body!
Whenever I get something stuck in the back of my throat, I dislodge it by drinking a beer. It's called the Heineken Maneuver.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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