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Band-in-a-Box for Macintosh
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Joined: May 2012
Posts: 37
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OP
Enthusiast
Joined: May 2012
Posts: 37 |
While I am certainly very glad the crew is moving forward development wise on the mac side, to pay an add'l $199 for the audiophile upgrade after only 6 months of the 2019 version being rec'd, is wayyyyy outta line. Nowhere near a good way to keep those of us who have been with them well over 20 years. Very very sad, and indeed very very confusing.
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Band-in-a-Box for Macintosh
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Joined: Feb 2020
Posts: 23
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Enthusiast
Joined: Feb 2020
Posts: 23 |
Very very sad, and indeed very very confusing. Indeed. For me it was being asked to upgrade after 5 weeks, which really is very poor and out of line with normal industry practice. PG Music's business guys really need to fix that model.
.. mark.
(BiaB 2020 Mac; macOS 10.14.6; MacPro 5,1 56Gb 2xHex-Xeon RX580)
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Band-in-a-Box for Macintosh
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Joined: Jun 2010
Posts: 21
Enthusiast
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Enthusiast
Joined: Jun 2010
Posts: 21 |
While it is usually very bad form (and bad manners) to re-iterate a post, I just have to say amen again to my post below:
"October 30th I had to get BIAB 2019 because my Mac (like all of ours) went to 64 bit...
Now, 4 months later, 2020 comes out, and I am expected to upgrade like anyone else....
Good grief, even the giants who don't care about us (parallels, adobe, etc) give us more of a break...
Sorry folks, just disappointed in a company that I have raved about for years...."
Steve
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Band-in-a-Box for Macintosh
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Joined: Apr 2017
Posts: 1,813
Expert
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Expert
Joined: Apr 2017
Posts: 1,813 |
While it is usually very bad form (and bad manners) to re-iterate a post, I just have to say amen again to my post below:
"October 30th I had to get BIAB 2019 because my Mac (like all of ours) went to 64 bit...
Now, 4 months later, 2020 comes out, and I am expected to upgrade like anyone else....
Good grief, even the giants who don't care about us (parallels, adobe, etc) give us more of a break...
Sorry folks, just disappointed in a company that I have raved about for years...."
Steve I don't understand your so-called disappointment. You went to 2019 at the end of October because of an OS upgrade. Does it matter when it was released? (no, it doesn't) As it turned out, 2019 was released in September which was late due to the 64 bit rewrite and long beta period. That was unusual but it did get released before Catalina. Normal is March to May. 2020 was on the early side this year. That is a good thing. Go ahead and keep whining if you must but this fact remains: You wouldn't have purchased before Oct 30 in any case.I might have a little sympathy if you purchased when 2019 was released but you didn't do that. I don't work for PG Music and my opinion is my own.
BIAB 2024 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
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Band-in-a-Box for Macintosh
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Joined: Feb 2020
Posts: 23
Enthusiast
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Enthusiast
Joined: Feb 2020
Posts: 23 |
I might have a little sympathy if you purchased when 2019 was released but you didn't do that.
Much harder to justify when I bought mine in Feb 2020. The industry "norm" is 3 months, plus rolling out bug fixes on older versions. This doesn't seem to happen here, there being one rolling release. Now, in my case, PG Music has helped (and continues to help) however I suspect that this is an exception. If my version actually worked I would have to upgrade after 5 weeks to get updates. IMO a very poor business model
.. mark.
(BiaB 2020 Mac; macOS 10.14.6; MacPro 5,1 56Gb 2xHex-Xeon RX580)
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Band-in-a-Box for Macintosh
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Joined: Jun 2010
Posts: 21
Enthusiast
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Enthusiast
Joined: Jun 2010
Posts: 21 |
Yes, MIke, your opinion is your own.
For us senior citizens, in retirement, and living on a fixed income, upgrading can be challenging....
I perhaps would have been less acerbic had my attempts to reach the support team when I first had problems been helpful...hours waiting on the phone spread over 3- 4 calls in the week without any answer....weeks before an email response was received which didn't really answer the question.
Call it whining if you wish....I call it attempting to hold a company, that I have supported and lauded to many, responsible to its loyal constituents.
But enough arguing...I have better things to worry about like the morbidity and mortality associated COVID-19 in my age group.
Steve
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Band-in-a-Box for Macintosh
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Joined: Oct 2008
Posts: 19,831
Veteran
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Veteran
Joined: Oct 2008
Posts: 19,831 |
Mark5009,
Did you talk to PG Music to see if they can accommodate your very recent purchase in some way?
Regards,
Noel
MY SONGS...Audiophile BIAB 2025
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Band-in-a-Box for Macintosh
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Joined: Jun 2010
Posts: 21
Enthusiast
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Enthusiast
Joined: Jun 2010
Posts: 21 |
First thing I did:
"Hello Steve,
Our policy is if you purchase within 30 days of a new version launch we will upgrade you for free. You would fall outside of that time frame so you would need to upgrade via the link we sent below. We can certainly pass your feedback along, however.
Thank you,
Ember
PG Music Inc. "
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Band-in-a-Box for Macintosh
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Joined: Feb 2020
Posts: 23
Enthusiast
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Enthusiast
Joined: Feb 2020
Posts: 23 |
Did you talk to PG Music to see if they can accommodate your very recent purchase in some way?
I did and they did. I'm a bit of a special case in that I've not been able to get it running at all on my Mac Pro (there is another thread on that). Andrew at PG has been kind enough to upgrade me to see if their recent fixes work (not yet). Apart from this issue I would have fallen outside the 30 day free upgrade window by a week or so, hence my annoyance...
.. mark.
(BiaB 2020 Mac; macOS 10.14.6; MacPro 5,1 56Gb 2xHex-Xeon RX580)
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Band-in-a-Box for Macintosh
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Joined: Apr 2017
Posts: 1,813
Expert
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Expert
Joined: Apr 2017
Posts: 1,813 |
Yes, MIke, your opinion is your own.
For us senior citizens, in retirement, and living on a fixed income, upgrading can be challenging....
I perhaps would have been less acerbic had my attempts to reach the support team when I first had problems been helpful...hours waiting on the phone spread over 3- 4 calls in the week without any answer....weeks before an email response was received which didn't really answer the question.
Call it whining if you wish....I call it attempting to hold a company, that I have supported and lauded to many, responsible to its loyal constituents.
But enough arguing...I have better things to worry about like the morbidity and mortality associated COVID-19 in my age group.
Steve You doubled down? Oh dear... I suppose I've got to answer that. What does being a senior citizen have to do with it? Are you making an assumption that I cannot understand because I am not? If so, you are wrong on that point, too. Heck, I might be older than you for all I know. Don't let that 2 year old picture fool you. Otherwise. I sympathize with the fixed income, a luxury I'm unable to enjoy—still gotta work for a living though Social Security makes the total collapse of my wife's and my gigs a bit easier to live with. Back to the topic of this thread. Are we expected to sympathize with you because BIAB 2020 was released in March instead of September? I'm sorry but I can't do that. If 2019 had been released in the normal March–May time frame, you would not have purchased it then. We know this because, by your own admission, you purchased 10/30/19 because earlier versions were incompatible with your new OS. The other guy purchased 5 weeks before the grace period. Doesn't change the fact that BIAB 2019 was available in September. That is a good thing, really. I'm still waiting for two of my bread and butter apps to be Catalina compatible. I'm not being figurative here—I use them to try and make a living. Think about it. Had BIAB 2020 been released in September, this thread would not exist. Period. If holding off on purchasing the upgrade till September or October 30, 2020 will make you guys happy, then do it. BTW, if you're having issues with 2019, contact Support so that they can help you. I had an issue resolved via Chat on Friday. I hate being on hold, too. Meanwhile, my gigs are gone and we figured this would be a good time to send our grand piano out to be rebuilt. It's time for me to get to know BIAB a whole lot better.
BIAB 2024 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support
Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.
Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support
Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins
Join the conversation on our forum.
Band-in-a-Box 2025 for Mac Videos
With the release of Band-in-a-Box® 2025 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll also keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Reference this forum post for One-Stop Shopping of our Band-in-a-Box® 2025 Mac Videos — we’ll be adding more videos as they’re released!
Band-in-a-Box 2025 for Mac is Here!
Band-in-a-Box® 2025 for Mac is here, packed with major new features and an incredible collection of available new content! This includes 202 RealTracks (in Sets 449-467), plus 20 bonus Unreleased RealTracks in the 2025 49-PAK. There are new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 4, two new sets of “RealDrums Stems,” XPro Styles PAK 8, Xtra Styles PAK 19, and more!
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2025 Free Bonus PAK & 49-PAK Add-ons
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If you have any questions, feel free to connect with us directly—we’re here to help!
Band-in-a-Box 2025 Italian Version is Here!
Cari amici
È stata aggerate la versione in Italiano del programma più amato dagli appassionati di musica, il nostro Band-in-a-Box.
Questo è il link alla nuova versione 2025.
Di seguito i link per scaricare il pacchetti di lingua italiana aggiornati per Band-in-a-Box e RealBand, anche per chi avesse già comprato la nuova versione in inglese.
Band-in-a-Box 2025 - Italiano
RealBand 2025 - Italiano
Band-in-a-Box 2025 French Version is Here!
Bonjour à tous,
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:
BIAB 2025 - francisation
RealBand 2025 - francisation
Voilà, enjoy!
Band-in-a-Box 2025 German Version is Here!
Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!
Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.
Stay up to date—get the latest update now!
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