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Band-in-a-Box for Macintosh
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Joined: May 2012
Posts: 37
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OP
Enthusiast
Joined: May 2012
Posts: 37 |
While I am certainly very glad the crew is moving forward development wise on the mac side, to pay an add'l $199 for the audiophile upgrade after only 6 months of the 2019 version being rec'd, is wayyyyy outta line. Nowhere near a good way to keep those of us who have been with them well over 20 years. Very very sad, and indeed very very confusing.
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Band-in-a-Box for Macintosh
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Joined: Feb 2020
Posts: 23
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Enthusiast
Joined: Feb 2020
Posts: 23 |
Very very sad, and indeed very very confusing. Indeed. For me it was being asked to upgrade after 5 weeks, which really is very poor and out of line with normal industry practice. PG Music's business guys really need to fix that model.
.. mark.
(BiaB 2020 Mac; macOS 10.14.6; MacPro 5,1 56Gb 2xHex-Xeon RX580)
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Band-in-a-Box for Macintosh
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Joined: Jun 2010
Posts: 21
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Enthusiast
Joined: Jun 2010
Posts: 21 |
While it is usually very bad form (and bad manners) to re-iterate a post, I just have to say amen again to my post below:
"October 30th I had to get BIAB 2019 because my Mac (like all of ours) went to 64 bit...
Now, 4 months later, 2020 comes out, and I am expected to upgrade like anyone else....
Good grief, even the giants who don't care about us (parallels, adobe, etc) give us more of a break...
Sorry folks, just disappointed in a company that I have raved about for years...."
Steve
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Band-in-a-Box for Macintosh
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Joined: Apr 2017
Posts: 2,058
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Veteran
Joined: Apr 2017
Posts: 2,058 |
While it is usually very bad form (and bad manners) to re-iterate a post, I just have to say amen again to my post below:
"October 30th I had to get BIAB 2019 because my Mac (like all of ours) went to 64 bit...
Now, 4 months later, 2020 comes out, and I am expected to upgrade like anyone else....
Good grief, even the giants who don't care about us (parallels, adobe, etc) give us more of a break...
Sorry folks, just disappointed in a company that I have raved about for years...."
Steve I don't understand your so-called disappointment. You went to 2019 at the end of October because of an OS upgrade. Does it matter when it was released? (no, it doesn't) As it turned out, 2019 was released in September which was late due to the 64 bit rewrite and long beta period. That was unusual but it did get released before Catalina. Normal is March to May. 2020 was on the early side this year. That is a good thing. Go ahead and keep whining if you must but this fact remains: You wouldn't have purchased before Oct 30 in any case.I might have a little sympathy if you purchased when 2019 was released but you didn't do that. I don't work for PG Music and my opinion is my own.
BIAB 2026 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia/Tahoe, M1 & M5 MBAir, 2012 MBP
Digital Performer11, Logic, Finale27/Dorico/Encore/SmartScore/Notion/Overture
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Band-in-a-Box for Macintosh
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Joined: Feb 2020
Posts: 23
Enthusiast
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Enthusiast
Joined: Feb 2020
Posts: 23 |
I might have a little sympathy if you purchased when 2019 was released but you didn't do that.
Much harder to justify when I bought mine in Feb 2020. The industry "norm" is 3 months, plus rolling out bug fixes on older versions. This doesn't seem to happen here, there being one rolling release. Now, in my case, PG Music has helped (and continues to help) however I suspect that this is an exception. If my version actually worked I would have to upgrade after 5 weeks to get updates. IMO a very poor business model
.. mark.
(BiaB 2020 Mac; macOS 10.14.6; MacPro 5,1 56Gb 2xHex-Xeon RX580)
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Band-in-a-Box for Macintosh
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Joined: Jun 2010
Posts: 21
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Enthusiast
Joined: Jun 2010
Posts: 21 |
Yes, MIke, your opinion is your own.
For us senior citizens, in retirement, and living on a fixed income, upgrading can be challenging....
I perhaps would have been less acerbic had my attempts to reach the support team when I first had problems been helpful...hours waiting on the phone spread over 3- 4 calls in the week without any answer....weeks before an email response was received which didn't really answer the question.
Call it whining if you wish....I call it attempting to hold a company, that I have supported and lauded to many, responsible to its loyal constituents.
But enough arguing...I have better things to worry about like the morbidity and mortality associated COVID-19 in my age group.
Steve
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Band-in-a-Box for Macintosh
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Joined: Oct 2008
Posts: 20,599
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Joined: Oct 2008
Posts: 20,599 |
Mark5009,
Did you talk to PG Music to see if they can accommodate your very recent purchase in some way?
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Macintosh
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Joined: Jun 2010
Posts: 21
Enthusiast
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Enthusiast
Joined: Jun 2010
Posts: 21 |
First thing I did:
"Hello Steve,
Our policy is if you purchase within 30 days of a new version launch we will upgrade you for free. You would fall outside of that time frame so you would need to upgrade via the link we sent below. We can certainly pass your feedback along, however.
Thank you,
Ember
PG Music Inc. "
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Band-in-a-Box for Macintosh
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Joined: Feb 2020
Posts: 23
Enthusiast
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Enthusiast
Joined: Feb 2020
Posts: 23 |
Did you talk to PG Music to see if they can accommodate your very recent purchase in some way?
I did and they did. I'm a bit of a special case in that I've not been able to get it running at all on my Mac Pro (there is another thread on that). Andrew at PG has been kind enough to upgrade me to see if their recent fixes work (not yet). Apart from this issue I would have fallen outside the 30 day free upgrade window by a week or so, hence my annoyance...
.. mark.
(BiaB 2020 Mac; macOS 10.14.6; MacPro 5,1 56Gb 2xHex-Xeon RX580)
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Band-in-a-Box for Macintosh
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Joined: Apr 2017
Posts: 2,058
Veteran
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Veteran
Joined: Apr 2017
Posts: 2,058 |
Yes, MIke, your opinion is your own.
For us senior citizens, in retirement, and living on a fixed income, upgrading can be challenging....
I perhaps would have been less acerbic had my attempts to reach the support team when I first had problems been helpful...hours waiting on the phone spread over 3- 4 calls in the week without any answer....weeks before an email response was received which didn't really answer the question.
Call it whining if you wish....I call it attempting to hold a company, that I have supported and lauded to many, responsible to its loyal constituents.
But enough arguing...I have better things to worry about like the morbidity and mortality associated COVID-19 in my age group.
Steve You doubled down? Oh dear... I suppose I've got to answer that. What does being a senior citizen have to do with it? Are you making an assumption that I cannot understand because I am not? If so, you are wrong on that point, too. Heck, I might be older than you for all I know. Don't let that 2 year old picture fool you. Otherwise. I sympathize with the fixed income, a luxury I'm unable to enjoy—still gotta work for a living though Social Security makes the total collapse of my wife's and my gigs a bit easier to live with. Back to the topic of this thread. Are we expected to sympathize with you because BIAB 2020 was released in March instead of September? I'm sorry but I can't do that. If 2019 had been released in the normal March–May time frame, you would not have purchased it then. We know this because, by your own admission, you purchased 10/30/19 because earlier versions were incompatible with your new OS. The other guy purchased 5 weeks before the grace period. Doesn't change the fact that BIAB 2019 was available in September. That is a good thing, really. I'm still waiting for two of my bread and butter apps to be Catalina compatible. I'm not being figurative here—I use them to try and make a living. Think about it. Had BIAB 2020 been released in September, this thread would not exist. Period. If holding off on purchasing the upgrade till September or October 30, 2020 will make you guys happy, then do it. BTW, if you're having issues with 2019, contact Support so that they can help you. I had an issue resolved via Chat on Friday. I hate being on hold, too. Meanwhile, my gigs are gone and we figured this would be a good time to send our grand piano out to be rebuilt. It's time for me to get to know BIAB a whole lot better.
BIAB 2026 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia/Tahoe, M1 & M5 MBAir, 2012 MBP
Digital Performer11, Logic, Finale27/Dorico/Encore/SmartScore/Notion/Overture
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ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
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- Instrumental Studies 25 - Soul Jazz Guitar Soloing
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XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
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The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
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2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
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