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Hi

Simple question - which is the most appropriate forum for reporting errors in RealTracks and RealStyles?

Thanks!

(if it matters, I'm using BiaB 2020 for Windows, although I suppose that the RTs are common across the platforms)

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Right, the RealTracks are common across versions, although sometimes a newer version is required for a newer RealTrack.

What you describe does happen on occasion. Send the file name and a description of the problem, such as a short sound file, to support@pgmusic.com

If it is an error, they will fix it for a future patch.

You might first consider telling us the name of the RealTrack so we Users can verify the problem.


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Thanks Matt. It's some kind of artefact in the bass RealTrack 2284 - a bit like the noise you get when you unplug a jack lead from an amp. I'd upload a short clip but I can't figure out how to.

I'll e-mail PG music about it.

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Originally Posted By: Mike02392
T...the noise you get when you unplug a jack lead from an amp.


...wait, I love that sound on a bass. Add some high distortion and moderate level reverb and in the right place it is pure heavy-rock! grin


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Like a sound man not paying attention at an open mic? The bass player unplugs when the system is hot?


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Oh - yes, I tried listening to it on a song, and after a bit, I heard a sound that clearly doesn't belong. It sounds to me like someone hit the music stand. One time it occurred on a Gm7 and the next time on an Fm7.

Here's a very short sound clip. The click occurs at 4 seconds. www.mattfinley.com/promos/click.mp3

Definitely, send it to PGF Music Support and reference this thread.


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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