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Help! Tech S.O.S (Off topic)
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Joined: Apr 2018
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No it didn’t work well at all. I had an old Creative X/FI card. It was pretty old and I didn’t expect it to work well and it certainly did not. I read someplace that those cards don’t play nice with windows 10. So, I thought I was upgrading with the new card yesterday but I guess I really wasn’t.
Had the same sorts of problems with the other card. Random crashing that could happen anytime. You could just be sitting there looking at the program and it would crash. Literally just sitting there.
Last edited by goofeyfoot; 03/29/20 03:19 PM.
AMD Ryzen 9 3900X 12 Core Processor. 3.79 GHZ; RAM = 32.00 GB; 64 Bit Operating System; Windows 10; Focusrite 8i18 External Card; Real Band; Band in a Box; Coyote Forte Wave Table; Oxygen 49 MIDI Controller
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Help! Tech S.O.S (Off topic)
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I think I’d be looking at an external audio interface. Something like a Presonus C24 or a Focusrite 2i2 or similar or better. Why at least 2 in 2 out is mainly so you can record two things at once say voice and guitar or whatever. There are many audio interfaces available and some are fairly low cost (to my way of thinking).
Tony
HP i7-4770 16GB 1TB SSD, Win 10 Home, Focusrite 2i2 3rd Gen, Launchkey 61, Maton CW80, Telecaster, Ovation Elite TX, Yamaha Pacifica 612 BB 2022(912) RB 2022(2), CakeWalk, Reaper 6, Audacity, Melodyne 5 Editor, Izotope Music Production Suite 4.1
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Help! Tech S.O.S (Off topic)
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OK thanks.
I take it that those external ones have all of the card information just like an internal card, right?
I will order one tomorrow and see what happens. I have a feeling that the same thing is going to happen but I don’t know what else to try at this point.
AMD Ryzen 9 3900X 12 Core Processor. 3.79 GHZ; RAM = 32.00 GB; 64 Bit Operating System; Windows 10; Focusrite 8i18 External Card; Real Band; Band in a Box; Coyote Forte Wave Table; Oxygen 49 MIDI Controller
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Help! Tech S.O.S (Off topic)
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Michael,
This is a puzzling problem.
Do websites like Youtube and Soundcloud play ok?
Also, what antivirus software do you use?
Regards, Noel
MY SONGS...Audiophile BIAB 2026
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Help! Tech S.O.S (Off topic)
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Yes the websites snd youtube play fine.
The virus protection is Norton.
Thanks.
Michael
AMD Ryzen 9 3900X 12 Core Processor. 3.79 GHZ; RAM = 32.00 GB; 64 Bit Operating System; Windows 10; Focusrite 8i18 External Card; Real Band; Band in a Box; Coyote Forte Wave Table; Oxygen 49 MIDI Controller
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Help! Tech S.O.S (Off topic)
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Thanks, Michael. That the above websites play fine is a good sign. It suggests that your soundcard is working OK and that BIAB/RB should be able to use it. In relation to Norton, have you added \bb\ and \Realband as exclusions in Norton. This will stop those folders from being checked. This is sometimes necessary for full BIAB/RB operation. (I always exclude \bb\ and \Realband in my antivirus software.) I know you mentioned that you'd tried MME, but just so that I can eliminate a couple of things, can you please go to the link below and set the Audio Driver and MIDI driver exactly as explained at the website below. https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=461558#Post461558Once settings are in place, test run BIAB and RB by running them in administrator mode as mentioned a couple of posts above. Please let me know how things went. The settings given at the above link are those that work 99% of the time. I've always found it good problem-solving practice to get these settings up and running. Once that's done, we can expand out into other drivers if needed. Regards, Noel
MY SONGS...Audiophile BIAB 2026
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Help! Tech S.O.S (Off topic)
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I did everything that you listed. First I got total silence. Then I clicked on a couple things to try to fix things and then the program crashed.
AMD Ryzen 9 3900X 12 Core Processor. 3.79 GHZ; RAM = 32.00 GB; 64 Bit Operating System; Windows 10; Focusrite 8i18 External Card; Real Band; Band in a Box; Coyote Forte Wave Table; Oxygen 49 MIDI Controller
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Help! Tech S.O.S (Off topic)
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Hi Michael,
It's time to ask PG Music for help. The fact that you got silence is suggesting that this could also be a Windows problem.
This problem is beyond my ability to solve over the internet. I don't know if they still do it, but I have heard that PG Music Tech staff have, in the past, accessed people's computers remotely and have solved problems and got things running this way.
I suggest contacting PG Music using Live Help and ask if it is possible to do this. Also, give PG Music the URL of this thread so that they can see what has been discussed and tried.
Kind regards, Noel
MY SONGS...Audiophile BIAB 2026
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Help! Tech S.O.S (Off topic)
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Yes I will do that. I first have to get the machine working because I took the new sound card back to the store. Now I don’t have any sound at all. Maybe I’ll get the onboard sound running or something until I get a new card. The old creative card was pretty much trashed too so I don’t really have a base level of anything to call them with. But I’ll get something up and running somehow.
Thanks again.
Michael
AMD Ryzen 9 3900X 12 Core Processor. 3.79 GHZ; RAM = 32.00 GB; 64 Bit Operating System; Windows 10; Focusrite 8i18 External Card; Real Band; Band in a Box; Coyote Forte Wave Table; Oxygen 49 MIDI Controller
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Help! Tech S.O.S (Off topic)
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Well I found out today that they are closed because of the virus epidemic.
Which Extertal sound card should I get?
Also Do I additionally need an internal sound card for other things that are related to the computer?
Thanks again
Michael
AMD Ryzen 9 3900X 12 Core Processor. 3.79 GHZ; RAM = 32.00 GB; 64 Bit Operating System; Windows 10; Focusrite 8i18 External Card; Real Band; Band in a Box; Coyote Forte Wave Table; Oxygen 49 MIDI Controller
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Help! Tech S.O.S (Off topic)
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I think I’d be looking at an external audio interface. Something like a Presonus C24 or a Focusrite 2i2 or similar or better. I would go with Tony's recommendations. I love and use the Focusrite stuff and Presonus always has good reviews. Use the Google to look up the manufacturer sites. Do I additionally need an internal sound card for other things that are related to the computer? No, the external card will handle all of the computer's sounds. The sound card will usually connect to your computer via USB port.
 Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics. PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
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Help! Tech S.O.S (Off topic)
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Can I ask you one more thing? I’m trying to find a way to make midi melodies sound better. The ones in real band are really cheesy sounding. Even the forte one is pretty weak.
Should I be using something else?
Thanks again.
Michael
AMD Ryzen 9 3900X 12 Core Processor. 3.79 GHZ; RAM = 32.00 GB; 64 Bit Operating System; Windows 10; Focusrite 8i18 External Card; Real Band; Band in a Box; Coyote Forte Wave Table; Oxygen 49 MIDI Controller
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Help! Tech S.O.S (Off topic)
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You are still going to use a soundcard, so get that anyway. I didn't get back to this in time, but there were some questions about whether your sound card would play back audio from, say, YouTube. This is not a valid test. Even the cheapest chips will play back audio. The trick is recording it. You need a sound card with the ability to adjust the ASIO buffer. If I recall correctly, the lowest Scarlett units from Focusrite do not allow that, but if you spend just a bit more, you get a mixer and the ability to adjust the buffer. I use Focusrite Scarlett units, too - I have three, on various machines. About the better MIDI sound, you are in luck! Someone else just asked about this a few days ago, and there is some solid info you will benefit from. Find that thread. - I'll see if I can add a link to it. EDIT: here it is: https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=588250#Post588250Take heart. This is going to look like a long topic, and in truth it is. We all strive to get better sound, and there is no one correct and easy answer. Read when I linked to, and then come back with your questions. We have all been there before.
Last edited by Matt Finley; 03/31/20 06:09 AM.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Hi Matt,
It was I who asked about whether Michael could hear Youtube or Soundcloud.
In light of your justified (and totally correct) technical comments above, I thought that I'd better add the below for clarity in case someone reads this thread in a few years and wishes to know the thinking behind my comments.
My reason for asking about Youtube was because, at that stage in the thread, Michael could hear poor output from BIAB. I reasoned that if he could hear Youtube without issue, then he should be able to hear BIAB without issue. In other words, his card was working correctly for audio output. I wasn't trying to assess anything more than that.
I hope that things are travelling well for you in this health catastrophe.
All the best, Noel
MY SONGS...Audiophile BIAB 2026
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Help! Tech S.O.S (Off topic)
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Fine here so far! Thanks Noel. I should more properly have said it wasn’t a final or sufficient test. Some folks here (not you!) do not realize that BIAB stresses a computer far more than just about anything else you could do involving audio. But for those ‘future readers’, you were absolutely right to suggest it as a step in diagnosing the problem. Cheers.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Thanks for the information and all the references to the midi sample programs. Let me tell you what I am trying to do.
I’m not going to do a soundtrack for a movie or a TV station or anything. I’m perfectly happy with the background music that BIAB provides.
However when trying to add a melody, such as a horn or a trumpet, I’d like to have a melody that actually sounds like a real instrument instead of a comb kazoo.
Also, if I did get something good for a synthesizer package, I wouldn’t want to have to buy $10,000 worth of gear to operate it, nor would I want to become a computer programmer to use it. I would want to use it through a simple program like Real Band.
That being the case, what package would I want to buy?
Last edited by goofeyfoot; 03/31/20 11:33 AM.
AMD Ryzen 9 3900X 12 Core Processor. 3.79 GHZ; RAM = 32.00 GB; 64 Bit Operating System; Windows 10; Focusrite 8i18 External Card; Real Band; Band in a Box; Coyote Forte Wave Table; Oxygen 49 MIDI Controller
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Thanks, I am getting ready to order the external sound card. I would want something to work with ASIO and be a pretty good one. What would you recommend? I noticed that some don’t work with ASIO I guess.
AMD Ryzen 9 3900X 12 Core Processor. 3.79 GHZ; RAM = 32.00 GB; 64 Bit Operating System; Windows 10; Focusrite 8i18 External Card; Real Band; Band in a Box; Coyote Forte Wave Table; Oxygen 49 MIDI Controller
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In my opinion you can’t go wrong with either the Presonus C24 or the Focusrite 2i2. I have a Presonus as well as a couple of Roland devices. The Presonus is quite good I use it as my gigging interface. There are quite a number of people on these forums that swear by the Focusrite. Either is a really good choice usually at a reasonable price. Check on the WEB for the best deals in your area (country).
The Presonus has MIDI connectivity that the Focusrite does not have. Not that that is an issue in most cases. A USB to MIDI device is quite cheap anyhow. I think some of the addons with the Focusrite might be better but check that out.
Tony.
HP i7-4770 16GB 1TB SSD, Win 10 Home, Focusrite 2i2 3rd Gen, Launchkey 61, Maton CW80, Telecaster, Ovation Elite TX, Yamaha Pacifica 612 BB 2022(912) RB 2022(2), CakeWalk, Reaper 6, Audacity, Melodyne 5 Editor, Izotope Music Production Suite 4.1
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Many of us here use the Focusrite offerings. They are good quality, reliable and stable (and work in PGMusic products).
I have used multiple Focusrite devices on multiple W10 machines without issue, from the 2i2 to the 18i20. We have 2 of the 18i20's in daily use now and the 2i2 is a 'floater' (in reserve and available when needed). Obviously the 2i2 puts less load on the system, so it is the most light weight solution, but consider your needs and resources.
If your machine has a decent USB driver any of their products should work, so select the one you need. The only drawback of the 2i2 is it has no software mixer. All the other higher level models seem to. It may make a difference in your workflow, or maybe not. I have no idea if that was a feature you liked about your previous (now returned) interface.
As far as MIDI; the 2i2 does not have a MIDI connector, but most other models do. Again, another thing to consider with your purchase.
I do not work here, but the benefits are still awesome Make your sound your own!
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As rharv just said, the 2i2 does not have a software mixer. The lowest-priced Focusrite Scarlett I could recommend is the 4i4.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Ask sales and support questions about Band-in-a-Box using natural language.
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