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BIAB 2020 (403) song title in song panel changed to "?" #586288 03/18/20 11:31 AM Band-in-a-Box for Macintosh
Joined: Aug 2011 Posts: 23 United Kingdom Pete_V OP Enthusiast
OP Pete_V Enthusiast Joined: Aug 2011 Posts: 23 United Kingdom	Hi, I upgraded from BIAB 2019 to BIAB 2020 build 402 at the weekend and noticed that in the song panel, the song titles of my existing songs have been replaced by a "?". I then updated to build 403 today and am still seeing the same. I've tried to re-enter the correct title, but it reverts back to the "?" upon saving. Is this a known issue? Cheers Pete Mac Mini 2012 2.5 GHz Intel Core i5 16GB RAM Mojave 10.14.6

Re: BIAB 2020 (403) song title in song panel changed to "?" Pete_V #586385 03/19/20 04:45 AM Band-in-a-Box for Macintosh
Joined: Sep 2006 Posts: 2,300 Victoria, BC Callie - PG Music PG Music Staff
Callie - PG Music PG Music Staff Joined: Sep 2006 Posts: 2,300 Victoria, BC	Hi Pete! Our developers are "on it" - you'll see a new patch update soon that will fix this issue We post patch announcements in the forum, and they'll always list here: https://www.pgmusic.com/support_macintoshupdates.htm Andrew to the rescue! scroll down to his post for the patch Last edited by Callie - PG Music; 03/19/20 09:45 AM. Reason: patch ready Callie Marketing Representative PG Music Inc.

Re: BIAB 2020 (403) song title in song panel changed to "?" Callie - PG Music #586418 03/19/20 08:13 AM Band-in-a-Box for Macintosh
Joined: Aug 2011 Posts: 23 United Kingdom Pete_V OP Enthusiast
OP Pete_V Enthusiast Joined: Aug 2011 Posts: 23 United Kingdom	Thanks for the update! Mac Mini 2012 2.5 GHz Intel Core i5 16GB RAM Mojave 10.14.6

Re: BIAB 2020 (403) song title in song panel changed to "?" Pete_V #586429 03/19/20 08:40 AM Band-in-a-Box for Macintosh
Joined: May 2002 Posts: 6,979 Victoria, BC Andrew - PG Music PG Music Staff
Andrew - PG Music PG Music Staff Joined: May 2002 Posts: 6,979 Victoria, BC	You can download build 404 here: https://nn.pgmusic.com/pgfiles/support/patches/bb2020_mac_update_build404.pkg This is currently in pre-release testing but will be released very soon, and you can always install the previous build if you have any trouble. Andrew PG Music Inc.

Re: BIAB 2020 (403) song title in song panel changed to "?" Andrew - PG Music #586696 03/20/20 11:38 AM Band-in-a-Box for Macintosh
Joined: Aug 2011 Posts: 23 United Kingdom Pete_V OP Enthusiast
OP Pete_V Enthusiast Joined: Aug 2011 Posts: 23 United Kingdom	Hi Andrew Thanks for posting the link, however build 404 doesn't fix this issue. The about BIAB screen definitely shows "build 404". Pete Mac Mini 2012 2.5 GHz Intel Core i5 16GB RAM Mojave 10.14.6

Re: BIAB 2020 (403) song title in song panel changed to "?" Pete_V #586784 03/21/20 12:02 AM Band-in-a-Box for Macintosh
Joined: Mar 2020 Posts: 24 RenBart Enthusiast
RenBart Enthusiast Joined: Mar 2020 Posts: 24	Hi Andrew, i am Italian and of course I use a keyboard with the layout in Italian. Until the BIAB 2016/2017 version, when I had to insert the caret sign (^), on the Italian keyboard, it is above the ( ì ). I did the update to the 2019 version and then to 2020 but when I use the same combination of keys to create the caret sign nothing happens and I only hear the sound of the metronome. What has changed, should I enable something? Yes, i know I can insert the caret sign using the right mouse button to access the bar preferences, but I was used to typing it quickly from the keyboard ... Renato

Re: BIAB 2020 (403) song title in song panel changed to "?" Andrew - PG Music #589386 04/03/20 02:04 AM Band-in-a-Box for Macintosh
Joined: Aug 2011 Posts: 23 United Kingdom Pete_V OP Enthusiast
OP Pete_V Enthusiast Joined: Aug 2011 Posts: 23 United Kingdom	Hi Andrew I've installed the Band-in-a-Box 2020 Mac - build 407 update however it hasn't fixed my "?" in the title issue. I've attached a screenshot for info. Cheers Pete Attached Files (Click to download or enlarge) (Only available when you are logged in) song_title_issue1.jpg (46.55 KB, 57 downloads) Mac Mini 2012 2.5 GHz Intel Core i5 16GB RAM Mojave 10.14.6

Re: BIAB 2020 (403) song title in song panel changed to "?" Pete_V #589496 04/03/20 11:18 AM Band-in-a-Box for Macintosh
Joined: May 2002 Posts: 6,979 Victoria, BC Andrew - PG Music PG Music Staff
Andrew - PG Music PG Music Staff Joined: May 2002 Posts: 6,979 Victoria, BC	Is this an issue with every song, or perhaps just ones that had certain characters in them? Andrew PG Music Inc.

Re: BIAB 2020 (403) song title in song panel changed to "?" Andrew - PG Music #589646 04/04/20 06:40 AM Band-in-a-Box for Macintosh
Joined: Aug 2011 Posts: 23 United Kingdom Pete_V OP Enthusiast
OP Pete_V Enthusiast Joined: Aug 2011 Posts: 23 United Kingdom	I can't find any criteria that pinpoint the cause of the issue. Out of 80 songs I've checked 15 have only a "?" in the title. I've attached a screen shot where the files tagged red have this issue. I've also attached e.g.s of titles with and without the issue. Cheers Pete Attached Files (Click to download or enlarge) (Only available when you are logged in) song_title_issue2.jpg (264.09 KB, 42 downloads) song_title_issue_not ok1.png (43.51 KB, 42 downloads) song_title_issue_not ok2.png (35.39 KB, 42 downloads) song_title_issue_ok1.png (40.34 KB, 42 downloads) song_title_issue_ok2.png (36.9 KB, 42 downloads) Mac Mini 2012 2.5 GHz Intel Core i5 16GB RAM Mojave 10.14.6

Re: BIAB 2020 (403) song title in song panel changed to "?" Pete_V #590191 04/06/20 12:25 PM Band-in-a-Box for Macintosh
Joined: May 2002 Posts: 6,979 Victoria, BC Andrew - PG Music PG Music Staff
Andrew - PG Music PG Music Staff Joined: May 2002 Posts: 6,979 Victoria, BC	Thank you for that. Could you please also send us of those red tagged files ? Last edited by Andrew - PG Music; 04/07/20 10:50 AM. Andrew PG Music Inc.

Re: BIAB 2020 (403) song title in song panel changed to "?" Andrew - PG Music #590371 04/07/20 07:53 AM Band-in-a-Box for Macintosh
Joined: Aug 2011 Posts: 23 United Kingdom Pete_V OP Enthusiast
OP Pete_V Enthusiast Joined: Aug 2011 Posts: 23 United Kingdom	Thanks Andrew, I've just emailed one. Pete Mac Mini 2012 2.5 GHz Intel Core i5 16GB RAM Mojave 10.14.6

Re: BIAB 2020 (403) song title in song panel changed to "?" Pete_V #590400 04/07/20 10:06 AM Band-in-a-Box for Macintosh
Joined: May 2002 Posts: 6,979 Victoria, BC Andrew - PG Music PG Music Staff
Andrew - PG Music PG Music Staff Joined: May 2002 Posts: 6,979 Victoria, BC	Thank you - received. So the problem is that this file was saved with a build that had the ? bug, so the title data was actually lost and will need to be re-entered. Andrew PG Music Inc.

Re: BIAB 2020 (403) song title in song panel changed to "?" Pete_V #590406 04/07/20 10:32 AM Band-in-a-Box for Macintosh
Joined: Aug 2011 Posts: 23 United Kingdom Pete_V OP Enthusiast
OP Pete_V Enthusiast Joined: Aug 2011 Posts: 23 United Kingdom	Thanks for the swift response. I've tried re-entering the title data and saving (save and save as), but it didn't work. I think the only way to resolve this is to re-create the songs from scratch. Mac Mini 2012 2.5 GHz Intel Core i5 16GB RAM Mojave 10.14.6

Re: BIAB 2020 (403) song title in song panel changed to "?" Pete_V #590441 04/07/20 01:03 PM Band-in-a-Box for Macintosh
Joined: May 2002 Posts: 6,979 Victoria, BC Andrew - PG Music PG Music Staff
Andrew - PG Music PG Music Staff Joined: May 2002 Posts: 6,979 Victoria, BC	This build is still in pre-release testing, however it will be released soon and should fix the problem you are experiencing (i.e. you should be able to save the song with the new title, and it will 'stick'): https://nn.pgmusic.com/pgfiles/support/patches/bb2020_mac_update_build410.pkg Last edited by Andrew - PG Music; 04/07/20 01:06 PM. Andrew PG Music Inc.

Re: BIAB 2020 (403) song title in song panel changed to "?" Andrew - PG Music #590536 04/07/20 09:56 PM Band-in-a-Box for Macintosh
Joined: Aug 2011 Posts: 23 United Kingdom Pete_V OP Enthusiast
OP Pete_V Enthusiast Joined: Aug 2011 Posts: 23 United Kingdom	The titles are now displaying correctly, thanks for all your help Mac Mini 2012 2.5 GHz Intel Core i5 16GB RAM Mojave 10.14.6

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