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What seems a bit strange is since you guys picked up the exact same file why did it work on your machines?
Different machines often yield different results. This is expected (and relied on) for testing problems.
It helps narrow down possible causes.

Glad things are working now.
You are using 2018 far as I can tell, so maybe some of this has been long cured, which would explain others not experiencing the issue with the same file.

I do not work here, but the benefits are still awesome
Make your sound your own!