Did you reinstall using download links, or did you install via running the setup.exe file on an external hard drive the program came with?

A 2018 version would have come with a Download/Install Manager feature which could be worth checking out. You can access it by going to Help | Utilities | Run Download Install Manager.

This is a tool that shows anything you may need to still download or install - check this out, and if it prompts you to, download or install anything remaining it mentions in this feature. Hopefully this helps!


Cheers,
Deryk