Greeting all,

Since BIAB 2018 I have had the program installed on my desktop, laptop and my mates laptop and updated all three machines each year to the current version.

My machines are running fine but my mates one started freezing when the initial screen splash opens back around February, it was still running 2019 and I had purchased 2020 and updated both my machines.

Rightly or wrongly I figured that since I had purchased the latest version and installed the serial for 2019 had then lapsed and he then effectively had a 30 day trial of 2019 which ran out in Feb.

Due to the virus issues affecting the world at the moment we hadn't done any music since before it froze until Friday 3rd of July. I ran the update install and we still had the same problem.

I left him with my laptop so he could start writing again and brought his home to bring the Win updates up to date and clean it up ( he is a techno fossil ).

I've since uninstalled it from his laptop, cleaned out the registry and done a clean install.

No joy, the problem remains but Realband runs fine and has the 2020 licence serial.

Any help will be gratefully received.

Regards
Dave King