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I cannot use my new Win 10 Laptop with newly installed BIAB ULTRA upgrade due to really poor sound quality. It sounds like everything is in a box, the tuba sounds almost like an electric bass and I cannot distinguish the drum cymbals properly.
I am using a Behringer UMC202HD USB/audio interface.
On Win 7 Laptop, and old 2020 installation of MEGA, with the SAME Behringer interface, it sounds great.
Both machines have the WAS always audio driver set.
The driver for the Behringer is different as one is for Win7 and the other for Win10. Both installed from the same source though.
How can I can get this working correctly?
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use the behringer asio driver the WAS driver is irrelevant. how are you listening to the behringer output? try phones into the unit direct and you should hear what the unit is actually outputting
Last edited by Bob Calver; 07/18/20 10:45 PM.
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The unit is outputting very poor quality on my Win10 ,machine from BIAB. Headphones, amp, you name it all same. There is really nothing else I can do.
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you mentioned the WAS drivers in your original post. are you sure you are using the behringer asio drivers? i'll send a walk through of how to do it later today.
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Here is a link to a primitive mobile phone recording. It is the only means I have available. The first half is the Win10 new laptop. The second start is the old WIn7 machine. Same output, same Behringer, same volume, same recording position. Do not be fooled, that first half is the actual sound, not the recording method!! It is 32 bars each. It is clear as daylight but in real live, much much worse. https://youtu.be/YjtwMiqjvtU
Last edited by berntd; 07/19/20 01:29 AM.
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you mentioned the WAS drivers in your original post. are you sure you are using the behringer asio drivers? i'll send a walk through of how to do it later today. When setting and using the UMC (Behringer) ASIO driver, I get some song bars in BIAB just as crackling or white noise. That is random and not exactly repeatable on the same bars.
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You have to make sure the Windows/BiaB and Behringer settings (bitrate) are the same.
44.1 vs 48 etc.
Also, even the USB cable used could cause this, though rare. They are not all created equal.
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I just had a listen to the sound. It sounds like your soundcard could be providing some type of listening environment. Have you checked this out.
For example, I have an old Audigy external soundcard but it offers a heap of different effects - reverb, space, etc. I just make sure all that is off.
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When setting and using the UMC (Behringer) ASIO driver, I get some song bars in BIAB just as crackling or white noise. That is random and not exactly repeatable on the same bars.
This may be caused by your ASIO buffers. I get the same thing on my Roland Octa-Capture when my audio buffers are low. I use low buffers when I am recording but when playing back, especially when I have a number of tracks and/or lots of effects I have to increase those buffers. YMMV
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+1 for raising your ASIO buffer.
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here's the walk through i promised. before you start BIAB plug the behringer in with a usb lead. open BIAB. go to options in the menu bar and choose preferences. choose audio and then from the drivers drop down choose ASIO. you should see your behringer driver - UMCASIO. click it.input on left is already selected then on the right select out 1 and out 2. don't bother with the asio driver control panel the default should be fine. click ok - you might get a yellow box saying default audio has changed. ignore it. close the preferences panel by clicking ok. plug your headphones into the behringer (phones will eliminate any problem in your amp/speaker chain). load a BIAB track - preferably one using all RTs as this eliminates any dud sounds a poor quality synth might be creating. press play and what you hear should be fine.
i've just done these steps with my behringer and the sound is great. let us know if following these step EXACTLY cures the problem. it works fine for me without changing any asio buffers at all - default works fine for me. but if you still have problems try the buffers.
Last edited by Bob Calver; 07/19/20 04:48 AM.
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Good advice. One addition:
The default ASIO buffer setting is often a bit low for some computers. The vendor wants you to be able to record at low latency so you don’t complain.
But for playback, if you hear the kind of noises that were described here, raise the ASIO buffers.
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There are no audio settings visible for themes and environment. But yes, it sounds like that.
ASIO driver selection exactly done as per above steps.
Will raise buffer tonight and try again. Current buffer size is 512 Bytes. Will report back.
Increase 1024 enough?
Using ASIO brings other problems in that sound stops working when not plugging in the Behringer.
Last edited by berntd; 07/19/20 10:10 AM.
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I thought in another thread you were going to return the Behringer unit.
Anyway, 512 should have been enough. Some come with the default as low as 64 or 128 and must be raised to 256 (what I use) or 512.
So I’m thinking ASIO buffer setting is not the answer here. Still, it only takes a few moments to try other settings, including going lower.
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I thought in another thread you were going to return the Behringer unit.
Yes but the supplier is not answering any of my calls and messages. I have nothing else to use in it's place so for the moment, I have to persist. And everyone else seems to say that it is a great unit, apparently.
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For testing purposes, you can try disconnecting your Behringer, putting it on shelf and trying WAS driver with onboard soundcard.
(Selecting proper sound device in BIAB too)
Alternatively, you can download Asio4all and try that driver with laptop's onboard card. Should narrow down the issue.
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For testing purposes, you can try disconnecting your Behringer, putting it on shelf and trying WAS driver with onboard soundcard.
(Selecting proper sound device in BIAB too)
Alternatively, you can download Asio4all and try that driver with laptop's onboard card. Should narrow down the issue. There is already another thread outlining why I had to get the Behringer box in the first place. the onboard audio socket output is rubbish on this laptop. But in a different way to the Behringer.
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seems to me there are two possible causes (and maybe a remote third see later). it would also help if you kept the same thread as there are now three threads with variations of the same problem. referring to another thread if you use the behringer ASIO driver you shouldn't get the notice about rates not matching. as Matt says you thought the behringer should be returned. with the problem you are having i think there are two possible explanations. first you are using the wrong behringer asio driver (you referred to two different ones in another thread) . as far as i know there is only one correct one here......... https://www.behringer.com/downloads.htmland that is for windows 7 and 10 - select your unit from the various menus. second issue is that the behringer is indeed faulty. as i understand it you have two laptops (again referenced in another thread) and you think one works fine - but not the new one. so if you follow my instructions above about how to connect the behringer on the old laptop (you'll need to install the driver if you haven't already and please follow them exactly as then i know we have eliminated some of the variables) does the behringer work with the old lap top? if it doesn't then we can assume the unit is the problem. the third and remote possibility for odd sound that you are getting on the new laptop is feedback from the laptop mic. again in another thread you refer to the mic as having a different rate. when you are using the WAS drivers mute it in windows control panel and see if that cures the problem. finally, the behringer asio driver is not creating a problem as you describe in another thread. it works with the behringer unit so if the unit is not plugged in the driver has nothing to work with so of course there's no sound. so you have to return to WAS. my pc does that automatically but obviously your doesn't. its not a fault it's just how things work. be methodical. eliminate the wrong driver and faulty unit scenarios as I describe. the process i described above will also eliminate any midi synth problems and speaker chain issues. using the WAS driver mute the microphone and eliminate that issue. let us know how you get on but please stick to one thread.
Last edited by Bob Calver; 07/19/20 11:29 PM.
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I strongly support the suggestions in Bob's reply (above) Secondly: the third and remote possibility for odd sound that you are getting on the new laptop is feedback from the laptop mic. again in another thread you refer to the mic as having a different rate. when you are using the WAS drivers mute it in windows control panel and see if that cures the problem.
I have also wondered if this is a feedback problem of some kind. If the internal mic is picking up the audio output and re-processing it, you will have a classic case of positive feedback. I think the problem is likely to be in configuration setting(s) on the computer and not specifically an issue with BiaB directly, otherwise this would be a more promulgated issue in this forum. Sticking to one thread to discuss the issue can be quite helpful.
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I don't have the Behringer 202, but I do have the Behringer UMC404HD. My experience is as follows:
My Behringer is connected to my laptop computer, and for my own reasons, I do not have the onboard soundcard disabled. So, I have two sound sources on the laptop.
I have found that when I reboot my computer, sometimes the Behringer is automatically recognized. Sometimes it is not. So, I have put the Sound icon from Control Panel on my desktop to check after each reboot. It's a pain, but it's easy. If the computer doesn't see the Behringer, I unplug it, plug it back in, and Windows sees it and reassigns it as the default sound source.
In both BIAB and RealBand, I have had no luck at all with the WAS driver. Sometimes it will work (I get sound) for a little bit, and then I get nothing. So, I always make sure that BIAB or RealBand didn't switch over to the WAS driver (it sometimes happens after applying a patch update).
In control panel, I have the unit set for 16-bit, 44.1 kbps on both the playback and record side, as this is what BIAB uses.
I keep the most recent ASIO driver from Behringer installed. I generally have it set to 256 buffers, but sometimes when I have a lot of tracks, I have to up it to 512 buffers to elimiate crackle and dropouts. I have to rarely do this.
This is all on a 10 year old laptop running a 1st generation i5 processor, 8GB RAM, and 2 2-TB hard drives. This laptop started with Windows 7, and has been upgraded through Windows 8, Windows 8.1, and all iterations of Windows 10 since it came out. So far, it runs like a champ and sound is great.
One thing you might want to try (since you said it's a new laptop) is to see if maybe you are plugged into a USB-3 port. I may be wrong, but it seems to me that the Behringer is a USB-2 device (and although the USB-3 ports are backwards compatible, I have heard that not all USB-2 devices work properly in them). So, if you have a USB-2 port, you should try that. Plugging a USB-2 device into a USB-3 port does not give you any performance advantage.
Hope some of this will help. I realize that they are two different units (the 202 vs the 404). It took me awhile to figure all of the above out, and I initially had problems with mine. But it now works great, once I did figure it out.
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- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Mac®!
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