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Band-in-a-Box for Windows
Joined: Jan 2013
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hello

problem file "spursup style file extra pak 2
everything as admin
re-downloaded extra pak 2
reinstalled (everything default)
return to factory settings
rerun latest bb update 724
run clean up
rebuild styles real tracks
reboot windows

style picker window
choose the spursup file
choose the (quick play using premade demo)image 1
this plays ok.

choose load song demo and click ok
this returns me to the main bb window.

press generate play and i get the message in image 2
click ok and get the message in image 3
click ok again
this clears the message
press play and message in image 4 appears
click ok this clears the message
click play again and message in image 5 appears
bb wont let me load any styles/songs from this point on.

i saved the song to desktop and rebooted bb reloaded saved song and still the same problem.

any help please.
had this problem a long time but put up with it.
bb runs as normal for everything else.
thanks

Attached Files (Click to download or enlarge) (Only available when you are logged in)
spursup1.jpg (574.18 KB, 3 downloads)
image 1
spursup2.jpg (447.94 KB, 124 downloads)
image2
spursup 3.jpg (439.37 KB, 124 downloads)
image3
spursup 4.jpg (417.11 KB, 124 downloads)
image4
spursup 5.jpg (456.74 KB, 124 downloads)
image5

rebuilt styles,songs and real tracks.
win 10...amd a10 radeon r6 4c+6g 1.8ghz
64 bit hp envy
biab 2023 with 1004 build. styles 1 to 429 plus extras 1,2,3,4 and 6.
running as admin,cleaned up returned to factory settings.
Band-in-a-Box for Windows
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I download the song and it generated and played OK for me.

What is your Audio setup on that computer? (Options > MIDI / Audio Driver Setup)

Can you change from MME to WAS or ASIO etc and restart and see if the problem persists/changes?


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Band-in-a-Box for Windows
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video track

i tried the mme,asio,was options and its still the same.

all other styles i have tried all work and play fine.

i tried about 60 styles.

thanks for reply.


rebuilt styles,songs and real tracks.
win 10...amd a10 radeon r6 4c+6g 1.8ghz
64 bit hp envy
biab 2023 with 1004 build. styles 1 to 429 plus extras 1,2,3,4 and 6.
running as admin,cleaned up returned to factory settings.
Band-in-a-Box for Windows
Joined: May 2002
Posts: 7,729
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If you do NOT play the pre-made demo song in the StylePicker prior to loading and attempting to generate the song demo, does the error occur?

Note: If the error has happened during the current session, reboot the program before doing any further tests.


Andrew
PG Music Inc.
Band-in-a-Box for Windows
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Andrew

i rebooted and loaded the style demo without auditioning as you suggested and i still get the problem.
checked all audio devices sample rates etc and they all give same problem.

thanks for reply
i sent the error message to support(pg).


rebuilt styles,songs and real tracks.
win 10...amd a10 radeon r6 4c+6g 1.8ghz
64 bit hp envy
biab 2023 with 1004 build. styles 1 to 429 plus extras 1,2,3,4 and 6.
running as admin,cleaned up returned to factory settings.
Band-in-a-Box for Windows
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Posts: 8,850
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I also consistently get the errors 1-3 when I change a style for the first time after opening up.

It doesn't occur as often if I doubleclick the style to audition the demo for a couple of seconds.

I first noticed it on build 724 I believe.


BIAB 2025:RB 2025, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.
Band-in-a-Box for Windows
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Posts: 7,729
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Rather than click on Generate and Play, generate each track separately by right-clicking on the track --> Track Actions --> Generate this track. See if you can figure out if there's a specific track that's causing this problem. Keep in mind that if you do get an error, you'll want to reboot before continuing the test.


Andrew
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Andrew

this is what i done as your suggestion.

loaded spurs up demo style from the picker, click ok.
generate bass 2435....thats ok and plays
generate piano 1566 ditto
generate guitar 1 ..372 this gave me the problem.

rebooted
reload demo
generate guitar 2....1585 ok and plays
froze guitar 1 and regenerated all tracks plus drums and played ok.

i noticed that whilst in the style picker window the mixer shows the tracks and none have the tilde symbol
but in the main bb window the problem track has the tilde symbol.

when i load the demo ,i load as it is with no changes to tempo/key.

thanks for reply.

edit....
just tried another style in the tempo range 120 bpm
tried to add the 372 real track and it gave me the same problem.
im going to try all the styles which have the 372 real track....i maybe sometime.

Last edited by paulpaul; 07/21/20 09:51 AM.

rebuilt styles,songs and real tracks.
win 10...amd a10 radeon r6 4c+6g 1.8ghz
64 bit hp envy
biab 2023 with 1004 build. styles 1 to 429 plus extras 1,2,3,4 and 6.
running as admin,cleaned up returned to factory settings.
Band-in-a-Box for Windows
Joined: May 2002
Posts: 7,729
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,729
Thank you for doing that test. Could you please :

1. Find the subfolder "Guitar, Acoustic, Strumming Hank Sw 120" in your RealTracks folder, and create a zip file to save a copy of that folder. Or otherwise rename it so that you save a copy of it.
2. Then, download this, unzip and place in your RealTracks folder:
https://nn.pgmusic.com/pgfiles/support/misc/jul21_rt372.zip
3. Reboot BB and try generating that track again. Does it work now? If so, I'd like to take a look at your old folder - perhaps you could cloud storage (eg dropbox) and give me a link for it.

BTW the tilde just means that a tempo substitution is available for that RT - that is if you change your tempo, it could be substituted for a more appropriate RT, if tempo substitutions are enabled in Prefs.

Last edited by Andrew - PG Music; 07/21/20 11:08 AM.

Andrew
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Andrew

zipped my guitar acoustic 372 folder(the zip file is in the main real tracks folder)

downloaded the zip file from your link
saved to main real track folder
unzipped to main real track folder
this unzipped as the filename jul21-rt372
i then opened that folder and moved the guitar acoustic subfolder into the main real track folder.

open bb
go to real track picker window,rebuild
go to style picker window rebuid choose spursup load demo press ok
generate and i get the same problem.

i have messaged my zipped folder to you. dropbox link.


rebuilt styles,songs and real tracks.
win 10...amd a10 radeon r6 4c+6g 1.8ghz
64 bit hp envy
biab 2023 with 1004 build. styles 1 to 429 plus extras 1,2,3,4 and 6.
running as admin,cleaned up returned to factory settings.
Band-in-a-Box for Windows
Joined: Jan 2013
Posts: 460
P
Journeyman
OP Offline
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Joined: Jan 2013
Posts: 460
Sorted

many thanks to Andrew pg music for getting it sorted.


rebuilt styles,songs and real tracks.
win 10...amd a10 radeon r6 4c+6g 1.8ghz
64 bit hp envy
biab 2023 with 1004 build. styles 1 to 429 plus extras 1,2,3,4 and 6.
running as admin,cleaned up returned to factory settings.
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