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You are absolutely sure that you had the same ASIO driver selected in BIAB on each computer in that video you took?


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Originally Posted By: Andrew - PG Music
You are absolutely sure that you had the same ASIO driver selected in BIAB on each computer in that video you took?


No, the driver is WAS on both machines in that video.

The ASIO driver causes white noise / crackling (like a momentary loose cable connection)
every so often.

Regards
Bernt

Last edited by berntd; 07/20/20 12:05 PM.

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Quote:
No, the driver is WAS on both machines in that video.


Some ideas - Right-click on the speaker icon in your task bar, and click on Sound Settings. Then click on Device Properties, and then "Additional device properties". There are two areas you should take a look at. One is the "Enhancements" tab. You should compare this on both of your PC's. If you make any changes, restart Band-in-a-Box after pressing Apply. Next, check the "Advanced" tab - try setting it to Exclusive mode, and reboot Band-in-a-Box again to see if it makes a difference.


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I did a lot of testing / stuffing around.
I set the audio drivers to ASIO Realtek in the BIAB Audio driver dialog.

Now, BIAB will no longer run.

It starts and pops up a window with the message as per attached. That message is not closeable. I have re-installed BIAB but it is the same.

How do I get it to work again??
Or how do I change the driver back to WAS outside of BIAB?


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Last edited by berntd; 07/21/20 01:46 AM.

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You can manually revert to factory settings by going to your bb preferences folder (usually c:\bb\preferences), and renaming the following two files:

Mysetup.dk
intrface.bbw

Then right click on your BiaB desktop shortcut and select Properties | Compatibility | Check 'Run program as Administrator' and click apply. Then double click on your Band-in-a-Box icon to launch the program.


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Originally Posted By: VideoTrack
You can manually revert to factory settings by going to your bb preferences folder (usually c:\bb\preferences), and renaming the following two files:

Mysetup.dk
intrface.bbw

Then right click on your BiaB desktop shortcut and select Properties | Compatibility | Check 'Run program as Administrator' and click apply. Then double click on your Band-in-a-Box icon to launch the program.


Thank you. It was the intrface.bbw file. I am up and running again.
Boy, this stuff is hair raising...


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Question:
Are these ASIO , WAS and MME drivers only used by programs like BIAB ?
I am not able to find any google reference on how to change these settings in Windows 10 outside BIAB.
?

Regards
Bernt

Last edited by berntd; 07/21/20 11:27 AM.

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Yes, they are used by audio programs, and they are selected and if needed, changed (buffer number) in each audio program.

BIAB can generally be run on MME with no problems. ASIO is a standard created by Steinberg but now used by other companies. ASIO drivers are written by the manufacturer of the audio interface, so they differ in quality and effectiveness. If you have a good ASIO driver, though, it will function better than any other choice.


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Originally Posted By: berntd
Question:
Are these ASIO , WAS and MME drivers only used by programs like BIAB ?
I am not able to find any google reference on how to change these settings in Windows 10 outside BIAB.
?

Regards
Bernt


Yes, much like your printer drivers; they are only used by applications that access the printer.
Your audio drivers are only used by applications that access the audio device.
That's a very basic analogy but true.

In W10, going to Settings and clicking the Audio listing in the left column should reveal Input and Output selections that are available for W10. (or you can use Control Panel - Sound for a different view)
Same thing happens if you right-click the speaker icon in lower right and select Open Sound Settings.


Getting a system set up correctly is half of the battle.


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ASIO Realtek is the wrong driver to use with a behringer interface - you need to use the behringer driver. did you ever get round to testing the behringer interface on the old laptop as described earlier? ASIO Realtek is probably the driver for your onboard sound.

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just a bit of basic explanation - forgive me if you already know this. drivers are litle programs that make hardware work - your printer has a driver and so does your internal soundcard and your external audio interface.

MME is an old fashioned Microsoft Windows driver that works perfectly most of the time with BIAB for playback with internal soundcards so its the 'safe' choice. Trouble is if you want to record audio with MME there's a 'lag' so your recording and playback are difficult to get in synch.

WAS is a newer Microsoft Windows driver that usually works fine with internal soundcards and does not have the lag problem you get with MME so you can record audio in perfect synch.

ASIO is............. "ASIO (Audio Stream Input/Output), developed by Steinberg, is a cross-platform, multi-channel audio transfer protocol that is being adopted by many of the manufacturers of audio/MIDI sequencing applications. It allows software to have access to the multi-channel capabilities of a wide range of powerful sound cards."

in plain english it's a dedicated type of driver designed to be the ideal solution for music making and sound production. however it's a type of driver and not all asio drivers are the same. every manufacturer makes its own ASIO driver using the same standard but designed to work perfectly with its own kit.

that's why the ASIO Realtek driver is different to your Behringer ASIO driver. Just the same as an Epson printer driver is different to a Canon printer driver.

and you choose the driver to use with BIAB within BIAB itself. and bear in mind that BIAB will send the music it generates to either your internal soundcard or your external audio interface. MME and WAS will be your internal soundcard (and if its a REALTEK chip it seems you have a REALTEC ASIO driver but that seems to create problems so its best avoided) when you haven't got the behringer plugged in. If you plug the behringer into USB you should use the Behringer ASIO driver but we don't know if the unit is faulty or not.

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berntd,

Losing all your program settings doesn't have to be a pain in the neck even though going through all the settings takes time and attention. Band-in-a-Box can save your settings and restore your settings.

Navigate to: "Options" > "Save Preferences As ..." to open a dialog window to save your settings as a preferences, or BBW, file.

Navigate to: "Options" > "Open Preferences File ..." to open a dialog window that loads a preferences, or BBW, file.

I've found using the preferences file is a big time saver.

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Band-in-a-Box Preferences file dialog window.

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Hello friends,

Another weekend and still no luck.

I am now trying the ASIO4All v2 driver out the headphone socket of the new laptop.

There is no audio. I get the following message in BIAB:

I have tried restarting and even setting the options to NO MIDI driver. It remains the same.

I am getting less confident that I will ever get BIAB to work properly.
This really takes all the fun out of making music :-(


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Last edited by berntd; 07/25/20 06:53 PM.

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I've reread the whole thread and there are some unanswered questions.

Did you use the same driver on the old and the new laptops for the behringer interface. Andrew asked that question and you replied that you used WAS drivers on both laptops. You also refer to the Realtek asio driver and now you are using ASIO4 all. yes or no did you use the same behringer asio driver on both laptops? if you did the behringer unit is not faulty.

also have you ever tried MME drivers which don't seem to have got a look-in anywhere in your posts. yes or no have you tried MME as the audio driver on the new laptop through hte laptop headset output?

obviously you need to use a style with RealTracks if you do not select a midi driver.

if you tick the box for dxi/vst synth and choose Coyote WT the free synth you got with BIAB you should get reasonable midi if you are using midi tracks and it should work flawlessly with MME.

we are trying to help but we can only eliminate issues with your answers.

if you try MME drivers and still get the problem via the headset output it does seem to suggest that you are might be getting feedback from the laptop mic. if youtube and mp3 files play fine through the headset output, we can rule out an environment/special effect setting for your onboard sound setting. yes or no do mp3s play ok?

sorry if this all sounds a bit aggressive, i'm only trying to help but these questions keep nagging at me trying to suggest a way forward. i'm sure answering them will also help some of the real experts here suggest a solution.

Last edited by Bob Calver; 07/26/20 04:36 AM.
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Originally Posted By: Bob Calver


Did you use the same driver on the old and the new laptops for the behringer interface. Andrew asked that question and you replied that you used WAS drivers on both laptops. You also refer to the Realtek asio driver and now you are using ASIO4 all. yes or no did you use the same behringer asio driver on both laptops? if you did the behringer unit is not faulty.


The Behringer does not come into this last post at all. I would have prefered to create a new thread for the last post I made above but others keep saying I should not. th ethreads get too long and people can't follow.

ANSWERS TO YOUR QUESTION:
I have tried all the different drivers (except MME ) to try and get this working.

I DID NOT INSTALL ANY WAS DRIVERS SPECIFICALLY. They are what came with the machines or BIAB or wherever they come from. I have no idea if they are the same WAS drivers on both machines. I doubt it.


New laptop:
Behringer unit:
Behringer ASIO driver produces crackling like a bad contact every so often (as
described). Not usable
The WAS driver produces muffled audio on the Behringer.
ASIO4All produces the issue as per last post above.
Currently no satisfactory audio from Behringer with with BIAB on this laptop.
Youtube, mp3 produce same muffled sound quality.
Unit produces rubbish / random loud white noise when plugged on. This only stops when
audio is playing through it.


Headphone socket:
Bad audio.
Dell has provided new drivers and a method to try and improve the audio.
The audio now has a ultra low frequency flutter (like someone waving a fan) in it as if
they are turning the interface on and off at a rapid speed.
All audio, including Youtube and mp3 have low frequency same flutter issue.
Realtek ASIO as well as ASIO4 All drivers are problematic as mentioned above.
No usable audio solution at this stage.


Old Laptop:
Behringer unit
Behringer ASIO not tested (I may have but can't recall).
WAS driver produces good sound.
No other driver tested.
Youtube and mp3 play same quality as BIAB. Ok.
Unit produces rubbish / random loud white noise when plugged on. This only stops when
audio is playing through it.


Headphone socket:
WAS driver produces magnificent sound.
ASIO4All produces great sound but there is no volume control via windows.
MME produces great sound but it has lag for real MIDI piano operation
Youtube and mp3 produce fantastic sound.

Behringer drivers installed from the same Behringer .exe source file on both machines but the actual drivers are different as as one is for WIN7 and the other for WIN10. No further details known.


I need MIDI AND Realtracks at the same time since I use the melody and solo tracks to play piano.

What is the solution? Is there any chance to get this working still?

Regards

Bernt

Last edited by berntd; 07/26/20 06:47 PM.

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we are still talking at cross purposes. there are not two behringer drivers. windows 7 and 10 ASIO drivers are the same.

https://www.behringer.com/downloads.html

the driver number is UMC Driver 4.59.0 (for Windows 7 to 10)

ASIO and WAS drivers are different. If you are using different drivers for the Behringer on the laptops and one works fine and the other doesn't then maybe the problem is you are using the wrong drivers. If you can get the behringer to work you can use the dedicated behringer ASIO driver, RealTracks and midi using the Coyote soft synth included with BIAB. Then you will have everything you want.

If you can use the behringer it cuts out the new laptops internal soundcard if you select the right driver in the driver window of BIAB.

so we are still no further on getting the behringer to work. if you pm me with an email address I will send you the behringer driver. it's a zip file but there is still only one driver for both 7 and 10 in the zipped folder. then you can follow the walk through i posted above.

as youtube sounds bad as well either the laptop is faulty or there is still a setting somewhere that is wrong. did you buy from a store? if so take it back. but if you can get the behringer to work it bypasses the laptop's internal sound and as i said above you will get everything you need to work the way you want.

Last edited by Bob Calver; 07/27/20 12:29 AM.
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Originally Posted By: Bob Calver
we are still talking at cross purposes. there are not two behringer drivers. windows 7 and 10 ASIO drivers are the same.

https://www.behringer.com/downloads.html

the driver number is UMC Driver 4.59.0 (for Windows 7 to 10)



That is the exact source I used on both machines. But as already said, after running that, the Win 7 shows a different filename for the Behringer box under device manager/driver thn the Win10 machine. So the driver file in that link is a package that actually instslls/contains multiple actual driver files and it installs what it sees fit OS dependant.

I am not sure how else I can say it but one more time: The Behringer ASIO driver produces crackling like a bad contact. Yes, Behringer specific ASIO, from the driver link you mentioned. Not usable.

New Laptop is Dell 15 7000 2in1 which cost $1560 from Dell. I am in contact with them but they know nothing about what we do here.

Here is a link to another video, showing the Behringer noise problem.NOTE: That is NOT related to the issues above but also pretty crappy.
Behringer noise

Does that help at all?

Last edited by berntd; 07/27/20 01:12 AM.

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Originally Posted By: berntd


That is the exact source I used on both machines. But as already said, after running that, the Win 7 shows a different filename for the Behringer box under device manager/driver thn the Win10 machine. So the driver file in that link is a package that actually instslls/contains multiple actual driver files and it installs what it sees fit OS dependant.



I haven't been following this thread closely so if this is redundant then I apologize up front.

The Win 10 system sounds bad but the Win 7 sounds good. You have noted above that the same driver package yields two different file names and maybe drivers. Have you tried running the driver install using compatibility mode in the Win 10 system. That should emulate the Windows 7.


Life is short so make sure you spend as much time as possible on the Internet arguing with strangers.

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I am puzzled that the driver exe file installs a different version having detected the operating system but i'll take your word for it. the name of the unit in device manager shouldn't matter if you choose the behringer driver in BIAB. device manager shouldn't come into it.

Frankly if youtube sounds bad as well as BIAB and the behringer unit works fine with the behringer driver on the old lap top I'm out of suggestions.

Up to you but frankly in your position I'd give up, insist on a refund and buy another make of laptop.

it really shouldn't be this difficult. regardless of BIAB requirements if you can't get youtube and mp3s to sound right, that's the line to take with Dell. they can easily claim that BIAB is a problem and not help but if mp3s don't play right they can't escape the fact that the unit is faulty.

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Originally Posted By: Bob Calver
I am puzzled that the driver exe file installs a different version having detected the operating system but i'll take your word for it. the name of the unit in device manager shouldn't matter if you choose the behringer driver in BIAB. device manager shouldn't come into it.

Frankly if youtube sounds bad as well as BIAB and the behringer unit works fine with the behringer driver on the old lap top I'm out of suggestions.

Up to you but frankly in your position I'd give up, insist on a refund and buy another make of laptop.

it really shouldn't be this difficult. regardless of BIAB requirements if you can't get youtube and mp3s to sound right, that's the line to take with Dell. they can easily claim that BIAB is a problem and not help but if mp3s don't play right they can't escape the fact that the unit is faulty.


Yes, it appears that a lot of rubbish is being sold today for heaps of money and they seemingly do not care much if it works 100% or not. I guess that has been factored into their business model.

Last edited by berntd; 07/27/20 06:35 PM.

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Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.

Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.

Check out all the 202 new RealTracks (in sets 468-488)!

And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.

The 2026 49-PAK is loaded with other great new add-ons as well. Learn more about the 2026 49-PAK!

2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!

With your version 2026 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!

These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!

This Free Bonus PAK includes:

  • The 2026 RealCombos Booster PAK: -For Pro customers, this includes 27 new RealTracks and 23 new RealStyles. -For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles. -For UltraPAK customers, this includes 12 new RealStyles.
  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
  • MIDI SuperTracks Set 46: Piano & Organ
  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
  • Playable RealTracks Set 5
  • RealDrums Stems Set 9: Cool Brushes
  • SynthMaster Sounds Set 1 (with audio demos)
  • iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
  • 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
  • FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
  • MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
  • MIDI SuperTracks Set 47: More SynthMaster
  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
  • Artist Performance Set 20: Songs with Vocals 10
  • RealDrums Stems Set 10: Groovin' Sticks
  • SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)

Learn more about the Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Mac®!

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