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Joined: May 2009
Posts: 867
PG Music Staff
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OP
PG Music Staff
Joined: May 2009
Posts: 867 |
179. Garbled/Stuttering playback or drop-outs on songs with RealTracks.
If you are experiencing drop-outs with RealTracks, it could be caused by running an older build of the program under certain conditions. So the first thing you will want to do is download the latest update patch from http://www.pgmusic.com/support_windowsupdates.htm.
Garbled or stuttering playback could be a system resource issue. You may be able to completely fix the problem by turning off accelerated RealTracks generation. This is done in the RealTracks Settings dialog (Control+click on the RealTracks toolbar button and uncheck "Speed up generation of RealTracks". If your playback is only "garbled" during the first few bars, that is an indication that this will fix it. The downside is that RealTracks will now take longer to generate, so you might instead troubleshoot the source of the problem:
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Close other programs running on your computer. Your computer loads a number of programs automatically when it boots up. One useful test you can do is to use the system configuration utility to do a selective startup. To do this, go to the Start menu and type msconfig in the search field (On Windows XP and earlier go to Start | Run). Choose Selective Startup, uncheck startup items, Apply, and reboot. Then run Band-in-a-Box® and see if it is any different.
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Some anti-virus programs are notorious for causing these types of problems. See if it improves if you disconnect your computer from the internet and disable your anti-virus software.
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Try changing processor scheduling to 'background services' (and other performance settings): Right-click on My Computer and select Properties, then click on the Advanced tab (or click 'Advanced System Settings' on Vista and higher).
- Click on the Settings button in the Performance section, and select 'Adjust for best performance'. Your operating system will not look as pretty, but will be faster.
- Try setting Processor Scheduling to 'Background services' rather than 'Programs'.
- You might get better sequencing if you set Memory Usage to 'System cache'.
The previous two items might be most noticeable if you have a specific problem you are trying to fix. If toggling those settings doesn't help anything, or makes matters worse, toggle them back. However, most people should get at least as good or better performance with 'Background services'.
Another thing that some people find helps is to click the [Change] button in the Virtual Memory section, and select 'Custom size' rather than 'System Managed Size'. System managed is the safest setting, so most people will probably want to leave it there. However if you do set it to Custom, try setting the Initial Size to the size of your RAM (for example 512 MB) and the Maximum size to twice the size of your RAM.
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Clean up and defragment your hard drive: Check your hard disk space by going to My Computer, right-clicking on your hard disk, and selecting Properties. If you are getting low on space (especially on your system driver), this can slow down your computer quite a bit. Delete files that you don't need, and temporary files. You can use the Disk Cleanup utility (Start | Programs | Accessories | System Tools | Disk Cleanup) to delete temporary files. Start the defragmenter by going to Start | Programs | Accessories | System Tools | Disk Defragmenter. This may take a long time if it hasn't been done recently, and you can't do anything else on your computer while the defragemter is running.
Alyssa - PG Music
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Joined: Dec 2018
Posts: 3
Newbie
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Newbie
Joined: Dec 2018
Posts: 3 |
This is my issue as well and this is all great info, however, the static noise is only happening on certain tracks. I purchase 2018 for windows in Oct and upgraded to 2019 in Feb. 2019. This static noise issue was happening with the 2018 version and the upgrade didn't fix it. I have a large hard drive with almost nothing on it, plenty of room, so it can't be a processor problem. Is this a problem with my version of BIAB? Why are only certain tracks affected?
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Joined: Jul 2000
Posts: 27,592
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Veteran
Joined: Jul 2000
Posts: 27,592 |
This is my issue as well and this is all great info, however, the static noise is only happening on certain tracks. I purchase 2018 for windows in Oct and upgraded to 2019 in Feb. 2019. This static noise issue was happening with the 2018 version and the upgrade didn't fix it. I have a large hard drive with almost nothing on it, plenty of room, so it can't be a processor problem. Is this a problem with my version of BIAB? Why are only certain tracks affected? I hope you posted this problem in the ‘main’ BIAB forum and got help. This forum is not busy. To answer about certain tracks, are they soloist tracks? Those are larger and require more computer resources than typical backing tracks.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Joined: Jul 2000
Posts: 27,592
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,592 |
b>... 'Adjust for best performance'. Your operating system will not look as pretty, but will be faster.
I wonder if you could explain this further. What do you mean by ‘look as pretty’? This setting does seem to vary depending on what a particular program is doing and how it was designed, but this is only the second time I’ve seen a recommendation for changing this setting to favor background. The first was SONAR, and they said the same advice.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Joined: Mar 2018
Posts: 7,321
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Joined: Mar 2018
Posts: 7,321 |
Matt,
I think Alyssa means adjusting graphics to benefit performance and not quality. Sometimes that makes Gui a little edgy.
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I will add a few to the list:
*If you have a spinning drive, upgrade to SSD.
*Make sure your bios is up to date!
*Run a free Latency checker program Latencymon. If Latencymon has red bar(s), see which driver(s) produces highest latency in the system. Perhaps try reinstalling that driver.
*If you tried most things above and still have dropout issues, try switching to Airplane Mode (disables Wifi / bluetooth) Network drivers are notorious audio enemies.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!
Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026!
Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Mac®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PDT on May 31st, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Check out the Band-in-a-Box® for Mac packages page to find the best package for you.
Holiday Weekend Hours
It's Victoria Day Long Weekend in Canada. Our Customer Service hours are:
Saturday, May 16: Closed
Sunday, May 17: Closed
Monday, May 18: 8:00am - 4:00pm
Regular hours resume Tuesday, May 19th!
Today's the Last Day of the Band-in-a-Box 2026® for Mac Special!
Order before 11:59pm PDT today (May 15, 2026) to save up to 50% off your Band-in-a-Box® 2026 for Mac® upgrade and receive a FREE Bonus PAK loaded with great new Add-ons to use with this new version!
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Check out all the new features in the redesigned Band-in-a-Box® 2026 for Mac®!
Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!
Order before 11:59pm PDT on Friday, May 15th and SAVE up to 50% on most Band-in-a-Box® version 2026 for Mac Upgrade packages... and that's not all! With your version 2026 for Mac purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Upgrade to the 2026 49-PAK to receive even more NEW Add-ons including 20 additional RealTracks... that's 222 NEW RealTracks available with version Band-in-a-Box® 2026 for Mac!
Upgrade to Band-in-a-Box® 2026 for Mac® today for as little as $49! Check out the Band-in-a-Box® packages page for all available purchase options.
Learn more about the Free Bonus PAK and 49-PAK here.
If you have any questions about which package is the best option for you, just let us know. We're here to help!
202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
Check out all the 202 new RealTracks (in sets 468-488)!
And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.
The 2026 49-PAK is loaded with other great new add-ons as well. Learn more about the 2026 49-PAK!
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With your version 2026 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Mac®!
XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!
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What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!
The XPro & Xtra Styles PAKs are not included in any Band-in-a-Box® package.
The XPro Styles PAKs 1-10 are available for only $29 ea (reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Mac or for Windows.
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Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
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