Last night the Real Tracks in this particular song were all playing loud and clear and then suddenly the sound output stopped. The volumes are all turned up. All tracks are UNmuted.
All my other songs all have sound output.
I tried resetting to factory settings. Still no sound.
When playing back demos in style picker, there is sound.
When playing back the song in the main window, I hit play and the click count-in is audible, but when the song is suppose to kick in, there is ZERO sound.
HELP
Last edited by MrBean; 08/22/2003:11 AM.
BIAB 2019 Mac | Logic Pro X 10.5.1 | Mac OS 10.15.6 (Catalina) | iMac, i7, 4Ghz, 32 GB RAM
I understand that the count-in is audio that is recorded as part of the track itself.
My question: You're saying that the song unexpectedly stopped producing any audible sound while it was playing, and now, even after a factory reset, the only sound you get is the count-in and then silence?
What is your output device set to? MME, WAS, ASIO? Try experimenting with these settings first.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
I understand that the count-in is audio that is recorded as part of the track itself.
My question: You're saying that the song unexpectedly stopped producing any audible sound while it was playing, and now, even after a factory reset, the only sound you get is the count-in and then silence?
What is your output device set to? MME, WAS, ASIO? Try experimenting with these settings first.
I'm on Mac not PC. Yes, the song unexpectedly stopped producing sound while it was playing and now the only sound I get is the count-in click. All my other songs playback fine and when auditioning styles in the screwed up song the style demos all have audible sound, but the song itself has NO sound.
Last edited by MrBean; 08/22/2004:20 AM.
BIAB 2019 Mac | Logic Pro X 10.5.1 | Mac OS 10.15.6 (Catalina) | iMac, i7, 4Ghz, 32 GB RAM
The only way I could reproduce your problem was to mute all of the tracks in the mixer. When I did that only the count in played. Could that be the problem?
Life is short so make sure you spend as much time as possible on the Internet arguing with strangers.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
Played OK here too on Windows. Are there any Mac users out there who can test?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
1) in the style picker the style I was using that was previously working 2 days ago now shows "RT N/A..."
see screenshot
2) When I attempt to playback the song, 5 - 6 yellow stickies pop-up saying the styles are missing. see screenshot
Even after I completely reinstaled BB2019 Mac I'm still seeing the above things mentioned and getting NO SOUND except the drum track. I also noticed that there are a handful of other styles in the style picker that show "RT N/A".
This is all so VERY BIZARRE because up until 1.5 days ago this particular style and all other styles were playing back perfectly and even if I accidentially erased this style and other styles inadvertently somehow, shouldn't all these issues now be completely resolved after I reinstalled everything today???
Last edited by MrBean; 08/22/2004:33 PM.
BIAB 2019 Mac | Logic Pro X 10.5.1 | Mac OS 10.15.6 (Catalina) | iMac, i7, 4Ghz, 32 GB RAM
The N/A is understood to mean 'Not Available', and the yellow highlight messages confirm missing required data.
Try using the Style Picker to select a style that indicates it is available, if you have one.
You mentioned earlier that it only happens with this one song. Choose a style from another song that works. At least that might get you one step closer.
I'm not sure what a full reinstall does on the Mac in terms of copying all files, but incidentally, what BiaB Pak do you have?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
I just checked and style _C34PNRT requires the following RealTracks. Where are your RealTracks located? Have you specified a different location than Factory (see 2nd capture). Not sure how this is done on the Mac.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
I just completed my 3rd reinstallation of BIAB 2019 PRO (MAC). The problem still persists.
I did a slow (3) rebuild in the styles picker window. Upon completion of rebuild each completion shows that I have 949 styles installed. Which appears to be correct for BIAB 2019 PRO (MAC).
After all that, I'm still seeing some styles showing [RT n/a].
Why is that??? After the rebuild, shouldn't all 949 styles, if selected, playback in the main window???
BIAB 2019 Mac | Logic Pro X 10.5.1 | Mac OS 10.15.6 (Catalina) | iMac, i7, 4Ghz, 32 GB RAM
The styles should play but some of the instruments selected by the style will not play. The Windows mixer displays a N/A in the track name for any instrument the style selects but is not available for playback. I assume, but do not know, if the Mac program works the same.
It's very possible to have a style that includes a N/A instrument. That most commonly happens with bonus or Xtra styles,
PG Music tries to match styles to packages but every now and then a style may slip in that wants to use an instrument that is not included in a package.
Forum members can't tell you if an instrument is included in a ProPAK or MegaPAK unless they have the same year and package as you. Even then they may not be able to because of past or additional purchases. The best way to get a good answer to the question, "Should I have instrument X?" is to ask PG Sales.
It sounds like you might need to set the path for both Realtracks and Realdrums (because they are on an external hard drive).
To doublecheck this, select "Options | Preferences" and then follow the numbers on the image below. While the below is for Windows, it should be similar for the Mac BIAB.
1. activate checkbox that I've labelled #4
2. click on the folder icon (#5) and navigate to where you store the Realtracks
3. click update
4. the path will then be entered as text in the small window beside #4
I just completed my 3rd reinstallation of BIAB 2019 PRO (MAC). The problem still persists.
Based on the file you posted up, C34PNRT is not a Style that comes in the 2019 Pro package. It is not in our Pro 2020 or MegaPAK 2020 and wasn't in the Pro 2019 either, so you would need an UltraPAK or higher, or to buy each of the required RealTrack sets separately.
Did you have a larger package before the Pro 2019 version? If you did, you would need to install your Pro directly over top (aka, to the same location on your computer) to merge the two together to combine your RealTracks from the older version and your 2019 Pro version.
Last edited by Ember - PG Music; 09/01/2002:48 PM.
Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!
Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026!
Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Mac®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PDT on May 31st, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Check out the Band-in-a-Box® for Mac packages page to find the best package for you.
Today's the Last Day of the Band-in-a-Box 2026® for Mac Special!
Order before 11:59pm PDT today (May 15, 2026) to save up to 50% off your Band-in-a-Box® 2026 for Mac® upgrade and receive a FREE Bonus PAK loaded with great new Add-ons to use with this new version!
Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!
Order before 11:59pm PDT on Friday, May 15th and SAVE up to 50% on most Band-in-a-Box® version 2026 for Mac Upgrade packages... and that's not all! With your version 2026 for Mac purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Upgrade to the 2026 49-PAK to receive even more NEW Add-ons including 20 additional RealTracks... that's 222 NEW RealTracks available with version Band-in-a-Box® 2026 for Mac!
Upgrade to Band-in-a-Box® 2026 for Mac® today for as little as $49! Check out the Band-in-a-Box® packages page for all available purchase options.
Learn more about the Free Bonus PAK and 49-PAK here.
If you have any questions about which package is the best option for you, just let us know. We're here to help!
202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.
The 2026 49-PAK is loaded with other great new add-ons as well. Learn more about the 2026 49-PAK!
2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
With your version 2026 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!
It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® offer a wide range of genres designed to fit seamlessly into your projects. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.
What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!
The XPro & Xtra Styles PAKs are not included in any Band-in-a-Box® package.
The XPro Styles PAKs 1-10 are available for only $29 ea (reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Mac or for Windows.
The Xtra Styles PAKs 1-21 are available for only $29 ea (reg. $49 ea), or get them all in the Xtra Styles PAK Bundle for only $199 (reg. $349)! Listen to demos and order now! For Mac or for Windows.
Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.