Might be better to contact them directly through their support channel. This is a user forum, and there are no guarantees that PG Music staff will review every post, or be able to respond to every post.
BIAB & RB2026 Win.(Audiophile), Windows 10 Professional & Windows 11, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
How though? Their support email seems really bad since they do not seem to respond except for an initial automatic reply.
Live chat?
BIAB & RB2026 Win.(Audiophile), Windows 10 Professional & Windows 11, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
Ok, I tried the online chat again. This time, the experience was heaps better than previous attempts with the chat. This person was friendly and actually tried it out then and there.
He was able to reproduce the same noise on his side and then tried heaps of stuff with drivers etc. to get around it. Needless to say, he was also not able to fix it and it has now been logged as a bug.
So now I wonder why nobody here could reproduce it?
Regards Bernt
Band in a Box Latest: ULTRA 2020 (734) on Win 10 And: MEGA 2020 (720) on Windows 7
Ok, I tried the online chat again. This time, the experience was heaps better than previous attempts with the chat. This person was friendly and actually tried it out then and there.
He was able to reproduce the same noise on his side and then tried heaps of stuff with drivers etc. to get around it. Needless to say, he was also not able to fix it and it has now been logged as a bug.
So now I wonder why nobody here could reproduce it?
Regards Bernt
This is interesting. I just went back and tried it on both of my computers. One has the MO Realtek chip and the other has a Roland Octa-Capture audio interface. They were both dead quiet under your conditions. Both computers use Intel chips.
Weird isn't it.
I'm in a fitness protection program. I'm been hiding from exercise.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
The way to get it going is: 1) open BIAB 2) select a style. 3) Generate and play the style for a few bars normally. 4) Crank up the "All Songs Volume" in the mixer 5) If you can't hear it, mute all instruments and re-play.
I think it has to play normally the first time.
And exactly same on 32 bit version produces dead silence.
Build is 728 her but the previous 2 versions were the same.
Regards Bernt
Last edited by berntd; 08/17/2002:52 PM.
Band in a Box Latest: ULTRA 2020 (734) on Win 10 And: MEGA 2020 (720) on Windows 7
Berntd is correct. Opened up BBW64.EXE I loaded up a random song, muted all the tracks and turned up the volume and the background noise sounds like a buzzing sound in the background at a medium frequency. Sounds like bad un-grounded audio cable on a stage, which it obviously is not. The noise is coming from BIAB.
I did not have to even play a few bars. The noise is generated as soon as I hit the play button. When I press stop or pause, it goes away but comes back when I resume playing. Got the same results on my laptop as I did on my desktop.
Did the same settings with BBW.EXE and it was quiet, no noise. Tried various settings, even reset it to factory settings and the results are the same. I could not make it go away.
I normally run everything through a mixer before going to my studio monitors so I normally keep the output from the computer at a low volume. I would not even have noticed it if it had not been brought up here in the forum.
To me is does sound like the 64bit version is introducing unwanted noise in the background when the volume is turned up really high.
BIAB2025 Windows 10 Pro WA6NCB No Longer on a Crappy Laptop!
Berntd is correct. Opened up BBW64.EXE I loaded up a random song, muted all the tracks and turned up the volume and the background noise sounds like a buzzing sound in the background at a medium frequency. Sounds like bad un-grounded audio cable on a stage, which it obviously is not. The noise is coming from BIAB.
Tried to reproduce and there was no noise introduced. All was perfectly silent until I unmuted a track.
I can confirm same problem is happening here on two pc's on 64 bit Biab build 728 ( one with external asio drivers and other one with internal was). All tracks muted and volume cranked up gives nasty sound
i confirm that if i mute all the tracks and turn master volume up to full i get the noise. but in real life i wouldn't do that. when i first just played the track it sounded fine so without the muting and all songs volume change i wouldn't have noticed any background noise using BIAB 64 bit normally. doesn't happen in 32 bit which i tried first.
however, when i set BIAB 64 bit to make the noise then opened the same file in 32 bit i got the noise which disappeared when i closed BIAB 32 bit and reopened.
almost as if BIAB 64 bit overloads the sound system when set to max volume. same track opened in RB (admittedly RB is 32 bit) no noise or problem
Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window
In this video, we explore the updated Piano Roll, complete with a modernized look and exciting new features. You’ll see new filtering options that make it easy to focus on specific note groups, smoother and more intuitive note entry and editing, and enhanced options for zooming, looping, and more.
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
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MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
Android Band-in-a-Box® App (included)
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FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
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XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
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Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
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