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berntd Offline OP
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I have more issues.

BIAB 64 bit produces bad noise. Very hearable when all instruments muted and the volume for ALL songs up high in the mixer.

Furthermore, BIAB 64 bit also produces a huge reverb on the intro drumsticks in this case.

Repeating the same with the 32 bit version, has zero noise and no reverb on the same intro.

Both are using the same style. For this demo, I just used =SAXCRUS RT51 but any style is similar.


Is this reproducable by others out there at all?

Regards
Bernt





Last edited by berntd; 08/15/20 02:51 AM.

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No problems here. I tried RT51 and a number of other RTs and I get dead silence when all tracks muted and the all songs volume at full volume (100%).

What kind of a noise are you hearing? Is it a hiss? If so you probably have an input channel open on your audio interface.


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what audio interface are you using and which driver? is it exactly the same for the 32 and 64 bit versions of BIAB?

Last edited by Bob Calver; 08/15/20 04:35 AM.
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Could this be related to the audio problem you recently encountered / resolved?


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berntd Offline OP
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I am not sure if it is related.


The driver setup is the same for 32 and 64 bit. WAS. MME gives the same results.

The noise is computer / driver noise and I think it is generated by BIAB.

The noise is the same on 3 different interfaces I have tried:
1) Audio socket out.
3) Behringer on USB
3) USB to audio dongle type interface.

It changes with the BIAB Mixer "all songs volume" setting.

If not generated by BIAB, then why only on 64bit version?

Regards
BErnt


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PG Music, Please help??


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Originally Posted By: berntd
PG Music, Please help??

Might be better to contact them directly through their support channel. This is a user forum, and there are no guarantees that PG Music staff will review every post, or be able to respond to every post.


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How though?
Their support email seems really bad since they do not seem to respond except for an initial automatic reply.

???


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Originally Posted By: berntd
How though?
Their support email seems really bad since they do not seem to respond except for an initial automatic reply.

Live chat?

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Ok, I tried the online chat again.
This time, the experience was heaps better than previous attempts with the chat.
This person was friendly and actually tried it out then and there.

He was able to reproduce the same noise on his side and then tried heaps of stuff with drivers etc. to get around it.
Needless to say, he was also not able to fix it and it has now been logged as a bug.


So now I wonder why nobody here could reproduce it?


Regards
Bernt


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Originally Posted By: berntd
Ok, I tried the online chat again.
This time, the experience was heaps better than previous attempts with the chat.
This person was friendly and actually tried it out then and there.

He was able to reproduce the same noise on his side and then tried heaps of stuff with drivers etc. to get around it.
Needless to say, he was also not able to fix it and it has now been logged as a bug.


So now I wonder why nobody here could reproduce it?


Regards
Bernt



This is interesting. I just went back and tried it on both of my computers. One has the MO Realtek chip and the other has a Roland Octa-Capture audio interface. They were both dead quiet under your conditions. Both computers use Intel chips.

Weird isn't it.


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Yea, interseting indeed.

The way to get it going is:
1) open BIAB
2) select a style.
3) Generate and play the style for a few bars normally.
4) Crank up the "All Songs Volume" in the mixer
5) If you can't hear it, mute all instruments and re-play.

I think it has to play normally the first time.

And exactly same on 32 bit version produces dead silence.

Build is 728 her but the previous 2 versions were the same.


Regards
Bernt




Last edited by berntd; 08/17/20 03:52 PM.

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Berntd is correct. Opened up BBW64.EXE I loaded up a random song, muted all the tracks and turned up the volume and the background noise sounds like a buzzing sound in the background at a medium frequency. Sounds like bad un-grounded audio cable on a stage, which it obviously is not. The noise is coming from BIAB.

I did not have to even play a few bars. The noise is generated as soon as I hit the play button. When I press stop or pause, it goes away but comes back when I resume playing. Got the same results on my laptop as I did on my desktop.

Did the same settings with BBW.EXE and it was quiet, no noise. Tried various settings, even reset it to factory settings and the results are the same. I could not make it go away.

I normally run everything through a mixer before going to my studio monitors so I normally keep the output from the computer at a low volume. I would not even have noticed it if it had not been brought up here in the forum.

To me is does sound like the 64bit version is introducing unwanted noise in the background when the volume is turned up really high.



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Originally Posted By: jcland
Berntd is correct. Opened up BBW64.EXE I loaded up a random song, muted all the tracks and turned up the volume and the background noise sounds like a buzzing sound in the background at a medium frequency. Sounds like bad un-grounded audio cable on a stage, which it obviously is not. The noise is coming from BIAB.


Tried to reproduce and there was no noise introduced. All was perfectly silent until I unmuted a track.

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MME Audio Driver

Last edited by MusicStudent; 08/18/20 03:03 AM.

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I can confirm same problem is happening here on two pc's on 64 bit Biab build 728 ( one with external asio drivers and other one with internal was). All tracks muted and volume cranked up gives nasty sound


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i confirm that if i mute all the tracks and turn master volume up to full i get the noise. but in real life i wouldn't do that. when i first just played the track it sounded fine so without the muting and all songs volume change i wouldn't have noticed any background noise using BIAB 64 bit normally. doesn't happen in 32 bit which i tried first.

however, when i set BIAB 64 bit to make the noise then opened the same file in 32 bit i got the noise which disappeared when i closed BIAB 32 bit and reopened.

almost as if BIAB 64 bit overloads the sound system when set to max volume. same track opened in RB (admittedly RB is 32 bit) no noise or problem

Last edited by Bob Calver; 08/23/20 11:28 PM.
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Gets interesting:

Just curious, this happens also with older BIAB versions? Realband works OK?

Related to a type or brand of internal software or hard ware audio routing and or Audio interface?

Is this laptop related? Type of interface? USB settings (USB hub power management off)

Processor type? MAC also?

Windows bloat ware or type related? Windows sounds set to off on in Control Panel? Power options set to NEVER?

Have you set all other audio routings to DISabled in Windows Device Manager. (uninstalling won't work !)

From the Steinberg site: tuning windows for audio

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HI Andrew, no noise on my system after update to 729, problem seems solved..........


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Andrew: Tried it on mine and the noise was eliminated also. Checked it in 32bit, which did not have a problem to begin with, and that too was quiet.

Seems your software techs found the problem.


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