For backups, I use Macrium Reflect (paid version). I have also had issues with Acronis.
Reflect is available as a Free version for personal use.

There is another product that I have used successfully to recover lost files:
R-Studio
They have a demo version (with limitations)


BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones