I do unterstand the Frustration exhibitioned here to some extend.
I have a (agreed minor) problem) with the DAW PlugIn and my DAW (REASON).
This is adressed since June 18th. The last Response I had 7 weeks ago.

I do understand that my problem may need involvment of developers and that these guy(s) may have a hugh Workload.
I do understand that covid complicates colaboration.

So I am able to get a grip on myself and refrain from expresing my feelings in such a rude way.
Yet I have bad feelings thinking about the support I get. It is irrational, but human.

Having that said. I wish things could go faster, but understand that a solution may take time. I have a workaround, so there is no real urgency.
But sending out an e-mail with answers to some simple questions. Or giving feedback regarding information I collected to help finding the cause of the problem. That can be done from first level support sitting in a home office.
Just some lifesign every second week seems possible to me. That is hardly asked to much, is it?

That would help to sustain my previous feeling that product, company and support real good and can be recommended to fellow people wholehearted.

Last edited by Uncle Paul; 10/11/20 06:24 AM. Reason: Typo
“Musicians”: UltraPak 2025
DAW: Studio One Pro +
"Instruments": VSTs and REs
Notation: Notion 6
Interface: NI Komplete Audio 6
Mic: RØDE NT1-A
Controller: Panorama P6/KAWAI VPC1/Atom
OS: Win 10 64 Pro